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Josin
03-17-2012, 04:51 AM
Hello

I bought this model a few weeks ago and I have problems for updating to the latest firmware.

My current firmware is v2.02 and I try to upgrade it to v2.06.

My current version of PSB is 2.5.6 Build: 5.6.2119 (I think that is the latest version)

I try to update the firmware, but after a few seconds, the process is interrupted and displays an error message.

I tried to repair it, but when the PSB try to reload the firmware, it stops again and shows the error message.

Then I formatted the device and retried both procedures with the same results.

My computer runs Windows XP SP3.

The serial number of my SA3ARA16K/02 is MT1B1146012065.

Can you help me?

Many thanks.

Josin
04-22-2012, 04:49 AM
After 1 month long of respectful waiting... What kind of "support" forum is this? I think that is not the better way to promote Philips products (of course). There are no Philips support crew to answer my query?

Pacman
04-22-2012, 07:33 AM
Hi Josin,

i think your problem looks very much like this thread http://www.supportforum.philips.com/en/showthread.php?3661-Problem-with-firmware-upgrade-SA3ARA04K-97/page2

Did you try the suggestions as explained there and did you ask for the file they talk about. My advise is to continue in the thread I mention.

Good luck!!