PDA

View Full Version : No sound from dock with iPad2. OS 5.1



Captret
03-22-2012, 03:25 PM
My DS7550 has stopped working with my iPad2 and my iPod Touch after upgrading to the new OS.

Charges very slowly...shows " no volume available " when adjusting volume control on iPad or iPod.

Purchased dock less than 2 months ago, and while I believe this is an Apple problem, Philips should address the problem on this board.

Google search shows many problems with 3rd party docks after Apples lastest OS updates.

Philips - QK
05-28-2012, 08:32 AM
Dear Captret,

Apologies for overlooking your issue.
For DS7550, it does not support iPad (generation 1-3), but it should be working for your iPod Touch. Could you try the below steps see if this works:

1) Resetting your iPod Touch by holding Power & Home button simutaneously until it restarts.
2) Disconnect your DS7550 and reconnect it to the main after 15-30 mins.

Please advise if this works.

Kind regards,
Philips Moderation Team