View Full Version : JPG images not shown in 42pfl4606h

04-07-2012, 03:03 PM
I tried to view JPG images that were stored in my USB stick, but I got the same error: "Unable to read..." for all of them.
I also tried to view WMV format video (1920x1080, 64kbps bit rate, 30 frames/sec) that I had made, but got the same result.
Only when I converted it into MP4 was it shown, but the video quality was really bad - maybe because of the freeware converted I used.

Before trying all this I had downloaded the latest updates that were prompted.

What am I missing here? I thought that JPG is so basic format that it should work from the box in year 2012?

Philips - Thomas
04-10-2012, 09:42 AM

please analyze one of the WMV Videos with the tool "mediainfo" and attach one of the pictures so we can analyze this.


04-10-2012, 05:49 PM
Images show OK when shown from computer, but give error when viewing them from USB stick.

Video analysis:
Complete name : C:\Users\DELL\Pictures\Picasa\Movies\Mammi.wmv
Format : Windows Media
File size : 153 MiB
Duration : 1mn 55s
Overall bit rate mode : Variable
Overall bit rate : 11.1 Mbps
Maximum Overall bit rate : 11.6 Mbps
Encoded date : UTC 2012-04-03 19:46:18.170

ID : 2
Format : WMV2
Codec ID : WMV2
Codec ID/Info : Windows Media Video 8
Description of the codec : Windows Media Video V8
Duration : 1mn 55s
Bit rate mode : Variable
Bit rate : 10.8 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 30.000 fps
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.174
Stream size : 149 MiB (97%)
Language : Estonian

ID : 1
Format : WMA
Format version : Version 2
Codec ID : 161
Codec ID/Info : Windows Media Audio
Description of the codec : Windows Media Audio 9.2 - 64 kbps, 44 kHz, stereo (A/V) 1-pass CBR
Duration : 1mn 55s
Bit rate mode : Constant
Bit rate : 64.0 Kbps
Channel(s) : 2 channels
Sampling rate : 44.1 KHz
Bit depth : 16 bits
Stream size : 901 KiB (1%)
Language : Estonian

Philips - Thomas
04-12-2012, 09:14 AM

for the WMV File i have to say that we don't support HD Resolutions in this container.
If you reduce the Resolution to f.e. 720*576 it should work.

The JPG Image however does work perfectly over here.
Please use the Image attached in here (right click > save as) and try it again.


04-12-2012, 10:00 AM
Hi and thanks for reply!
I don't see any pictures attached - or did you mean your Avatar?
Did you try the image from USB stick or sent to TV from PC? Later case worked for me also, but not from USB stick.

About Video - I intentionally set it to be HD - otherwise what is thepoint of having HD TV. Or are HD videos actually not supported?

Philips - Thomas
04-12-2012, 10:47 AM

I'm talking about your post and the image you have attached here.
About the Video, we support HD (f.e. mkv) but not on WMV Files.