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View Full Version : Experience Thread - TPM177E_012.002.070.151 for 6162/12, 6262/12, 6272/12



Philips - Patrick
03-02-2018, 03:14 PM
Hi, all

New software is available: TPM177E_012.002.070.151 (Date published: 2018-03-02)

- Resolve Netflix error TVQ-PM-100 issue.
- Resolve slow zapping issue (Slovenia KRS DVB-C).
- Update channel logo (v25).

mzso
03-05-2018, 09:32 AM
Hi!

I'd like to note this website issue. The Philips website (hungarian language variant) still shows the old version with the january release date, even though the new firmware is downloaded...

Philips - Patrick
03-05-2018, 11:31 AM
Hi!

I'd like to note this website issue. The Philips website (hungarian language variant) still shows the old version with the january release date, even though the new firmware is downloaded...
Hi mzso,

I have reported that situation and right now it should be fixed.

djur0
03-05-2018, 07:01 PM
Hello.

Im having problem with my tv. I have the leatest firmware installed and did a reinstall and everything. I guess its a firmware bug (have the issue from this firmware and from the last two ones). The problem is very random... It can work for couple of days without it or it can happen 5 times a day...

When i watch tv, soem functions freezes... I cant move channel up and down, i cant turn volume up and down. I can select source (usb) and if i watch a movie from usb i can control the volume there. The only thing that helps is unplugging tv from electricity. I am using a card for decoding programs... A guy at service said that there is a problem with filling up the memory of the tv because of the decoding card and i should wait for a new firmware.


I am really pissed, because if i buy something for 600€ i expect it to work... I really regret buying philips and i will never buy your products again. And you support is awefull (slovenia). They dont know nothing....

I demand that you take this problem to someone who can resolve it and contact me ASAP.

Thanks

fmatejic
03-06-2018, 06:43 PM
Hello,
I tried to update from 141 to 151 before while without success ... TV show me "Fail" (Restart) after download, before md5 sum (or another hash check). Update is via internet.
I tried to remove USB stick, restart TV, uplug tv from a power fot 10s and turn it again. Result is same... no update (Fail restart) without any aditional info.
55 PUS6262/12 with 141 actualy FW.
FIlip

Mary1981
03-07-2018, 10:32 AM
Hello
I have a 65PUS6162/12 model 2017 and I have the same problem of fmatejic about firmware update from 141 to 151 via internet and usb.
Error to update, restart.

Philips - Patrick
03-12-2018, 01:52 PM
Hi all,

We have new software so this thread is being closed.