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pparker
05-11-2012, 07:30 AM
After installing the 1.52 firmware version on the blu-ray BDP5200, BDP5200 no longer recognizes the USB keyboard. I run several tests with the K230 Logitech keyboard and KU-0316 HP keyboard, but I can not write anything for example in NetTV (YouTube, Internet browser, ...). The keyboards work well in 1.31 firmware version. Please, how to solve the problem? or how to get the previous firmware version?

Luth
05-11-2012, 08:55 AM
Check for updates with your BDP. Some people have got the 1.55 update.
If that does not work, for a quick temporary solution install older FW.
There are at least 1.35 and 1.16 posted on this forum.

pparker
05-11-2012, 04:09 PM
Check for updates with your BDP. Some people have got the 1.55 update.
If that does not work, for a quick temporary solution install older FW.
There are at least 1.35 and 1.16 posted on this forum.

Hi Luth,
1.55 firmware update?...I do not find that firmware in www.philips.com for BDP5200/55.

Toengel
05-11-2012, 06:02 PM
Hi,

version 1.55 is only pushed via the online update feature at the moment. So please remove any disc, connect your BDP to the internet, and start the update from "network".

Toengel@Alex

Gonzo_2
05-12-2012, 07:40 PM
With Firm 1.55 my USB-Keyboard is recognized, but doesn´t work either...

singho
05-13-2012, 04:55 AM
Check for updates with your BDP. Some people have got the 1.55 update.
If that does not work, for a quick temporary solution install older FW.
There are at least 1.35 and 1.16 posted on this forum.

Luth, I could not find 1.35 FW. All links posted have currently expired.

singho
05-13-2012, 08:58 PM
Can someone please help. Trying to enter search terms via remote is a challenge.

USB keyboard is not working with the current firmware.

Can someone please upload the 1.35 firmware for BDP5200 ?

Philips - Remko
05-14-2012, 08:22 AM
Dear users,

I have passed the information to the development team and will come back to you on this.

Kind regards

Philips - QK
05-15-2012, 06:37 AM
Dear users,

For the USB keyboard not working issue after v1.55 upgrade, could you provide us more information so that we can look into the issues as soon as possible for you?

1) the brand and model of USB keyboard
2) the exact steps how you have this tested

Thanks a lot for your help!

Kind regards,
Philips Moderation Team

Philips - Remko
05-17-2012, 02:34 PM
Dear users,

Your feedback as requested on this issue is more then welcome!

Kind regards,

pparker
05-21-2012, 05:44 PM
Hi,

Please excuse my English translation.

I use the following and the USB keyboard does not work:

Blu-ray:
Philips, model: BDP5200/55, firmware versión 1.52 & 1.55.

USB keyboards:
Logitech Wireless Keyboard K230 and HP Keyboard KU-0316


TEST 1:

Step 1: HOME screen

Step 2: I chose NetTV

Step 3: I chose YouTube

Step 4: I selected Search

Step 5: The field for entering text to search YouTube, not accept, does not receive, the letters typed in the USB keyboard.
It's strange because it accepts / receive the numbers typed with the keys of the top area of the USB keyboard.


TEST 2:

Step 1: HOME screen

Step 2: I chose NetTV

Step 3: I chose Internet

Step 4: The field to enter the web address, not accept, does not receive, any character (letter, number, etc.) typed on the USB keyboard.

pparker
05-21-2012, 06:13 PM
Hi Philips - QK,

I already (May 21) sent a information, please look into this topic.

pparker
05-21-2012, 06:13 PM
Hi Philips - Remko,

I already (May 21) sent a information, please look into this topic.

Philips - QK
05-22-2012, 04:19 AM
Daer pparker,

Thanks for your infomation provided. I will pass this piece of information to our development team for further investigation. Will let you know if we have some feedback from them.

With thanks & regards,
Philips Moderation Team

singho
06-02-2012, 06:13 PM
Dear users,

For the USB keyboard not working issue after v1.55 upgrade, could you provide us more information so that we can look into the issues as soon as possible for you?

1) the brand and model of USB keyboard
2) the exact steps how you have this tested

Thanks a lot for your help!

Kind regards,
Philips Moderation Team

Here is my testing report, I am Logitech Unifying Keyboard/Mouse.

Keyboard - K700 (Keyboard supplied with Logitech Revue)
Mouse - M525 ( USB receiver supplied with this mouse connected with BDP5200)

The keyboard was tested by entering search string in the Youtube application.

FW. 1.16 - The keyboard works. The Youtube application hardly works. Videos are way too slow to load.

FW. 1.35 - The keyboard works. Youtube works. The Youtube app getup is not as polished as FW. 1.55

FW. 1.55 - Only the numbers (1-9,0) keys work on the keyboard. The alphanumeric keys (qwerty etc.) doesn't work.
Youtube app works fine.

Philips - QK
06-06-2012, 10:39 AM
Dear singho,

Thanks for your input. I have sent your input to our development team also. Will let you know if we have some feedback on that.

With thanks & regards,
Philips Moderation Team