View Full Version : self created .mp4 movie >4Gb not playing, <4Gb is playing

05-20-2012, 08:04 AM
My setup:
TV: 32PFL9705H/12
TV firmware: latest from 14 March 2012
HDD via USB: NTFS formatted

I have created several Full HD movies in .mp4 format.
All movies are playing wonderfully from HDD via USB on the TV, except for one.
All movies are created with the exact same parameters (codecs, etc.), the only thing different is file size.
The movies that are playing are max 1.5Gb, the movie that is not playing is 5.7Gb.

However, it does seem to be playing, because when I click OK on the remote, there is a running counter. But I get no video and no audio. Scrolling through the file doesn't help either. The movie is fine when viewed on a computer.
The HDD is NTFS formatted. I have found no reference in TV specs or anywhere about max file size, but since this is the only difference I am aware of between the various .mp4 files I'm guessing this is the reason. But is it???

Your help is much appreciated!


Philips - Marco
05-29-2012, 09:00 AM
Hi Danny,

The TV only reads an hard disk or USB pendrive formatted in FAT32.


05-29-2012, 06:51 PM
Hi Marco,

Thanks for your reply.
Please see this manual for my tv, page 88:

NTFS is supported, according to this manual.
Has this been changed in firmware updates?

And allthough NTFS is not supported, I can still view the smaller movies. Shouldn't those be a problem as well then?


05-30-2012, 05:55 AM
That is what I have also read. Or maybe there are other stuff that is not written on the manual? http://imagicon.info/cat/12-19/icon_smile2.gif

Philips - Marco
06-08-2012, 08:52 AM
Hi Danny,

Since it's confirmed that NTFS works fine with your 32PFL9705H/12 :) could you please check if the .mp4 files have the following codecs, video and audio settings.

(Please click on the image below)


It would be also useful if you can compare the differents files and see if they all follow these specifications.