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View Full Version : Your experiences with FW v0.88.0 for 4xx7 and 5xx7 series (2012 models)



Toengel
07-02-2012, 09:29 PM
Hi Guys

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Remarks

Due to our global IT structure, there might be a delay in the uploading/synchronising of new SW releases (and their release notes). Please, have a little patience if you cannot immediately see the new files on our web pages and try 1 or 2 days later.
After upgrading your TV it is advised to perform a "cold start": unplug the TV from the mains for a few minutes before starting again.


Release Notes:



Unable to view all your favourite channels in the favourite list.
No DVB-C channel is being installed on ZIGGO network. (Only applicable to country, Netherlands)
Missing satellite channels. (Only applicable to country, Germany)
Added an option to disable the deletion of channels in background install. (Only applicable to K models)


Toengel@Alex

corvo67
07-03-2012, 01:15 AM
A big issue introduced with 0.87.0 is still here. (It was not this problem with WF 0.74.0)
My TV is 42PFL4307H/12 model.
Since FW 0.87.0 if I use 3d with 1080i signals , a lot of black and white dots appear on the screen.
This don't happens with progressive signals (720P or 1080P) with 3d on or off.
A workaround is set PC mode ON with 1080i, but you will lose a lot of resolution.

dm-
07-03-2012, 08:49 PM
i have a problem with dvb-c programs with my 46PFL5507T/60.
firmware is 0.87.0.

when i search for digital programs in manual mode, then everything ok,
TV found a stream with 10 programs and i see first of them on tv screen, when search is done.

Next, i push "save" button, and going to TV programs list, searching for my new TV programs and... black screen and title "No avaliable programs".

it occurs only with one stream on 506Mhz.

i have external dvb-c receiver and it displays tv program in this stream correctly.

see example video http://dm.lentel.ru/philips.mov ( russian tv menu )

dvb-c signal is : level 92%, quality 86%

Cookie
07-03-2012, 09:05 PM
i have a problem with dvb-c programs with my 46PFL5507T/60.
firmware is 0.87.0.

when i search for digital programs in manual mode, then everything ok,
TV found a stream with 10 programs and i see first of them on tv screen, when search is done.

Next, i push "save" button, and going to TV programs list, searching for my new TV programs and... black screen and title "No avaliable programs".

it occurs only with one stream on 506Mhz.

i have external dvb-c receiver and it displays tv program in this stream correctly.

see example video http://dm.lentel.ru/philips.mov ( russian tv menu )

dvb-c signal is : level 92%, quality 86%

Why not upgrade first to v0.88.0? That is the latest version.... Not all improvements are listed in the release notes.

dm-
07-04-2012, 06:43 AM
oops. on russian support page for this product only firmware 0.87.0.
have no new releases.

http://www.philips.ru/c/televisions/5500-series-117-cm-46-inch-3d-dvb-t2-c-46pfl5507t_60/prd/ru/;jsessionid=369F6087AEC27D0F549CC53BEFD054CA.app10 1-drp4?t=support

Toengel
07-04-2012, 07:23 AM
Hi,

just download the file - ZIP should contain the latest 88.0.

Toengel@Alex

corvo67
07-04-2012, 12:07 PM
Hi Guys

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Remarks

Due to our global IT structure, there might be a delay in the uploading/synchronising of new SW releases (and their release notes). Please, have a little patience if you cannot immediately see the new files on our web pages and try 1 or 2 days later.
After upgrading your TV it is advised to perform a "cold start": unplug the TV from the mains for a few minutes before starting again.


Release Notes:



Unable to view all your favourite channels in the favourite list.
No DVB-C channel is being installed on ZIGGO network. (Only applicable to country, Netherlands)
Missing satellite channels. (Only applicable to country, Germany)
Added an option to disable the deletion of channels in background install. (Only applicable to K models)


Toengel@Alex

Hi,
can you specify at wich point we must unplug power cable from tv?

I have upgraded, and after the upgrade a message appear : power off tv

I have pushed one time the power button on remote control, but tv wake up itself after going off.

I suspect I must unplug cable before pushing power button but now I can't redo upgrade because tv won't start again the same upgrade.

I hope no major issue occour for this misunderstanding.

Toengel
07-04-2012, 12:10 PM
Hi,

no - you press only one time the standby-button DURING the upgrade... the TV will restart automatically. Don't do other things - let restart the TV!

When the TV is running again, then shutdown, wait 2 minutes and then pull the power cord - wait 2 more minutes, then restart again.

Toengel@Alex

dm-
07-05-2012, 04:47 AM
i updated fw to 0.88.0 and still got the problem with dvb-c programs.
same black screen and title " No programs avaliable"

ps. no CI+ modules, all tv programs is free.

Philips - Benedickte
07-05-2012, 09:47 AM
i updated fw to 0.88.0 and still got the problem with dvb-c programs.
same black screen and title " No programs avaliable"

ps. no CI+ modules, all tv programs is free.

Hi dm

I just want to confirm,
1. Do you see the channels up in the channel list with the right channel name ?


Benedickte

dm-
07-05-2012, 10:26 AM
Hi dm

I just want to confirm,
1. Do you see the channels up in the channel list with the right channel name ?



yes. the channel name when i made search is "5 Kanal', this channel, after saving search results, correctly showing in channel list, but not playing.

it can (50/50) show picture for a moment ( 0,5sec) , when i select this channel from channel list, but after this always showing dark screen.


if this can help you:
my tv provider take source picture from satellite abs1, decode from irdeto, and send it to cable network in dvb-c standart.

Philips - Benedickte
07-05-2012, 12:22 PM
A big issue introduced with 0.87.0 is still here. (It was not this problem with WF 0.74.0)
My TV is 42PFL4307H/12 model.
Since FW 0.87.0 if I use 3d with 1080i signals , a lot of black and white dots appear on the screen.
This don't happens with progressive signals (720P or 1080P) with 3d on or off.
A workaround is set PC mode ON with 1080i, but you will lose a lot of resolution.

Hi Corvo67

I can confirm that a new software version will be released soon. Please update to this when it is released.

Best regards
Benedickte

mistrzb
07-05-2012, 02:10 PM
Hi, I have a few problem with 46pfl5507.
1. Intermittent sound on dvb-t - HD + Dolby Digital - signal 93%, quality 100%!!
2. Sometimes asynchronous sound with video on dvb-t after changing channel
3. Problem with installation channels from 2 source (dvb-t + analog cable). After programming dvb-t channel there is no option to autoinsert new channels from another source( after change source with switch )
4. Unsupported .MPO file (3D file)
5. Unsupported polish subtitles (national sign)
6. Not fully supported polish dvb-t signal (lack of channel title)
7. During installation sometimes black screen and restart tv

Philips - Benedickte
07-05-2012, 02:17 PM
yes. the channel name when i made search is "5 Kanal', this channel, after saving search results, correctly showing in channel list, but not playing.

it can (50/50) show picture for a moment ( 0,5sec) , when i select this channel from channel list, but after this always showing dark screen.


if this can help you:
my tv provider take source picture from satellite abs1, decode from irdeto, and send it to cable network in dvb-c standart.

Hi DM

I got a few more questions for you.

1. How does your cable connection look like
2. Are you able to also try to use an external dvb-c decoder

And an advice , you should rerun the channel search, but before starting it, go to settings > Frequency Scan > Full Scan > then start the channel search.

Thanks
Benedickte

dm-
07-06-2012, 07:16 AM
1. the main optics of provider comes to the optical converter of a signal, then copper cable distributing on the house from the converter, then user's branch from a distributive box. and signal on an entrance in the TV set is -62 dB.

2. yes i have external dvb-c receiver and it show all channels ok. TV channels in our network is free and unencrypted.

i also tried do search Full Scan, this is first i do. same result. Full search find all channels ( about 84 channels in our network ) but ~ 10 channels not showing, or show me for 0,5 sec and next dark screen and "No program avaliable".

Another TV set's in our homes from different vendors show all channels good.

Rui
07-07-2012, 09:38 AM
Hi all,

I can confirm the "white dot's" problem and it's happening in my case with 3D SBS and 1080P.
It's really annoying since in dark scenes, you loose the 3D prespective because of the white dot's...

Hopefully this can be fixed soon,

Rui

user0815
07-09-2012, 07:57 PM
FW 089 has been released.
Assume that should do it.
You didn't mention your TV type in your user profil. May be useful do do that for easier support in this forum.

Toengel
07-09-2012, 08:02 PM
Hi,

right - Version 89.0: http://www.supportforum.philips.com/en/showthread.php?6525-Your-experiences-with-FW-v0-89-0-for-4xx7-and-5xx7-series-(2012-models)

Toengel@Alex

alinstrm
07-12-2012, 10:05 PM
Testing the updates and I must say lots of features I do not use but...

There is one bad error still there for us that just try to watch TV. When using the "program guide" selecting a new channel to watch with OK button only work rarely, most cases you just get back to same channel selected when you entered the guide. Same result if you select info on program for a channel and then hit OK on the watch menu item.

Using the TV in Sweden receiving "boxer" DVB-T (and some T2) channels. With a CI interface with program card in TV. Have tried to find some pattern but with no luck, same behavior on all channels also the not coded ones.