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View Full Version : HTS7111/12 - Regular dvd's doesn't play.



MattiasB
07-14-2012, 08:58 PM
Hello.

My Philips soundbar can't play normal dvd's anymore, just blue-rays for some reason.

We have tried a couple of normal dvd ( which has worked before ) but doesn't now "Unknown disc". And tried some blue-rays which works.
So it's only the blue-ray discs that works.

It is connected to a Samsung smartv.

If you need further information just reply what you need to know.

kwinnie
07-16-2012, 06:46 AM
unknown disc error usually seen in harware loader failure case.
maybe your loader is faulty.

Philips - Remko
07-16-2012, 07:57 AM
Hi MattiasB,

Please get in contact with the local Call Center to have this checked:
www.philips.com/contact

Kind regards,