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auyeong
08-02-2012, 02:57 PM
my player is less than a year old. it now refuse the eject command. the display message read "blocked". Can anyone help me to rectify this problem?

Toengel
08-02-2012, 04:13 PM
Hi,

try to pull power cord...

Toengel@Alex

auyeong
08-02-2012, 04:43 PM
done that. tried also to reset to factory original settings. the tray still refuse to open. I have no idea what the word "blocked" means. It appears in the display. i have 3 other players, including an older 2700 model, which run fine. this is very unusual. could it be software related?

kwinnie
08-03-2012, 06:46 AM
any disc in disc tray?
if you have lock a disc inside, this, unfortunately, has to go back to service...

smp
08-03-2012, 12:57 PM
1334

Manually eject the tray. Maybe it will get unblocked.

John_Smith
08-03-2012, 01:34 PM
WoW thanks smp, this "trick" will probably help many of us. I'd just be extra-carefull as this is probably an action that can void the warranty if it doesn't come out well.

Regards,

garlangreeny
08-09-2012, 03:42 AM
It actually helped me as well. Works perfectly for me. Cheers! http://imagicon.info/cat/12-19/vbulletin-redface.gif

russm1972@yahoo.co.uk
11-29-2012, 03:27 PM
Thanks, I've got the disc out manually from underneath, but when switched back on it still says blocked and the tray won't open. At least i can send the disc back now though. Any more advice on 'blocked' would be very much appreciated as it's now out of warranty. Thanks

smp
11-29-2012, 04:11 PM
I guess there is an issue with the drive mechanics.