View Full Version : DailyMotion does not work...

10-23-2010, 07:40 AM
Several days I tried the service DailyMotion. After starting up the loading of the page nothing happened when the loadingmarker was full. Does this work at all models?

10-23-2010, 08:04 AM
Thanks for reporting. We will look into it asap.
What is your TV model number?

10-23-2010, 08:16 AM
What is your TV model number?

I have a 9704H/12

11-08-2010, 04:26 PM
I have a 9704H/12

Same issue on 40PFL7605H/12 with Q5551_0.140.23.0

11-13-2010, 01:57 PM
I have the same problem.

32PFL7605H (0.140.23)

12-01-2010, 12:26 AM
Same here... The progress bar goes to 100% on startup and then just sits there....

TV model 40PFL7605H

12-02-2010, 08:55 AM
Several days I tried the service DailyMotion. After starting up the loading of the page nothing happened when the loadingmarker was full. Does this work at all models?

DailyMotion is fixed.

12-07-2010, 02:09 AM
I have a 32PFL7605H/12 and this is a same problem. Dailymotion fix everytimes. ¿What are the problem? In Spain we have a limited services, and this channel don't work verywell.

12-07-2010, 07:39 PM
I have the same problem -- The progress bar goes to 100% on startup and then just sits there....--
my suggestion.. it is depends on traffic to dailymotion, because in the mornig it sometimes work.!

my NEXT problem :-( is: 3 days ago ARTE +7 does not work only I can start ARTE +7 but when I selekt a Program the window starts but it stop a view seconds later and shows error
but the channel -ARTE LIVE WEB- still works. Philips Support pleas help

Now i trying several videos to play and i note some videos play but the most does not work

my tv: 37PFL8694H Philips germany

12-09-2010, 05:00 PM
ARTE+7 does not work

Today not a single video runs
the error described above.....

philips you have a hint or idea?????

12-16-2010, 01:36 PM
DailyMotion is fixed.

My tv 32pfl7605.
Same error occurs again yesterday (15 dec 2010)

12-23-2010, 10:17 PM
Same here, 32PFL7605.
Valid as of 24 Dec 2010. NOTHING has been fixed for a month at least. Please mark this item as critical, urgent or something. The only 'video' thing available in Russia and worth taking a look at is Dailymotion.

12-25-2010, 10:14 PM
We want a good acces to dailymotion. When Philips solve the problem?

12-26-2010, 09:48 AM

I think, this is a problem of DailyMotion since they provide the content app. Philips does provide only a surface with a link to the DM-APP...


12-27-2010, 03:43 PM
I again....
philips, why are services available if they do not work?! it's just annoying ...., with dailymotion
the probelms is now at least for 20 days.

12-27-2010, 04:58 PM
DailyMotion is fixed.

Fixed? I've got a 37pfl8605m/08 and the starting page still remains frozen.

I've installed the latest firmware one week ago.

Please et us know.

02-02-2011, 08:08 AM
It's the same for me, too. On my 42PFL7695K/02 Dailymotion starts and and when the progress bar is at 100%, nothing happens, the picture is just frozen. No content is accessible.

I think this problem is not solved. This is still an issue. From my understanding Dailymotion can also be removed from Net TV, it simply does not work.

Firmware is: 140.027

02-02-2011, 05:23 PM
hallo p h i l i p s -) there are more than 30 days elapsed ....I have reported since the last time the error and there is no single answer h a......:-)
dailymotion is just plain annoying, there quallität standards, on nettv?

02-16-2011, 01:56 PM
Are there any updates on this?

I contacted technical support of Philips by phone. They said this is a problem of Dailymotion as content provider. They are providing an application which does not work.

Then I contacted support of Dailymotion by mail and described the problem. They wrote, that Dailymotion does provide a correct application, but there is a problem with the firmware of the Philips TV.
I answered them, that Philips thinks that the problem is the Dailymotion application. I got the answer, that they will forward it to the technical people.

Then I contacted technical support of Philips again by phone. I told them, that Dailymotion says, that there is a problem in the Philips TV firmware which makes the Dailymotion app to freeze. Then they said, that they will report the problem and technical guys want to look into it. They wanted to update me, when they know more.

Hopefully they will look into it. It is not easy if everybody shifts the problem to the other one without looking into it. Just by knowing the fact, that someone else is also involved by the problem, does not solve it or give the right to shift the problem to someone else.

There is serious bug and it should be solved.

Please update if there are news on it.

02-16-2011, 04:53 PM
Indeed Dailymotion is not working (again). And also, if it works, the navigation inside Dailymotion app is a total nightmare.
That's why I stopped using it.

03-26-2011, 05:38 PM

today I gave it a try and it worked. Navigation is not easy, but I could access it. I tried in Germany with german country setting.

Seems that there is work done to support Philips NetTV.


03-26-2011, 08:31 PM
DailyMotion is fixed.


Dear Philips: in order not to be further teased: "In which countries does Daily Motion work????

In Italy the start page (DailyMotion + the yellow scrolling bar) remains frozen since December!!!

We're tired to be teased from an R&D dept that post updates without testing them overall in Europe?

The consumers must be respected not teased as children!

03-26-2011, 08:33 PM
Philips, are you aware of this!?!?!?!?

04-12-2011, 12:03 AM
It didn't work at all, it loaded a yellow bar and then nothing.
This was up to a few days ago.
Today, when I press the DailyMotion icon, the TV displays the following message:

"App not accessible.
The App you are trying to access uses newer features not available on this product".

Well, my... "product" is a 37PFL7605H/12, a 2010 TV!!!

Who downgraded my TV?
Philips, do I have a boat anchor now?

04-12-2011, 07:31 AM

that happend in the past with other Net TV App... as far as I know it was a misconfiguration of the App...


04-12-2011, 12:48 PM
I want the yellow bar back. :p

04-20-2011, 01:00 PM
Please also refer to this post (http://www.supportforum.philips.com/showthread.php?1324-Dailymotion-is-no-longer-available-on-the-old-2010-TVs) about Daily Motion.