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View Full Version : Your experiences with FW v133.x.x for 6xx7, 7xx7 and 8xx7 series (2012 models)



Philips - Benedickte
08-21-2012, 03:37 PM
Hi all,

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Remarks
- Due to the global IT structure, there might be a delay in the uploading/synchronising of new SW releases (and their release notes). Please, have a little patience if you cannot immediately see the new files on the support web pages and try 1 or 2 days later.
- IMPORTANT: After upgrading your TV, it is necessary to perform a "cold start": after the TV is running again (after the update), shut down the TV, wait 2 minutes (till all components are shut down), unplug the TV from the mains (pull power cord) for a few minutes before starting again.
- WARNING: Never downgrade from 133.x.x. back to 108.8.x! Version 132.5.1 contains a new Standby-Software which is not compatible with the firmware 108.8 (108.8 does not contain the old Standby-Software). If you downgrade, your TV won't start anymore and you need a service intervention!


Release Notes:

· Smart TV home page with more functional apps and icons.
· Smart TV Mediastores operational.
· Smart TV IP EPG and PVR enabled.
· No video when leaving EPG, Smart TV solved.
· Channel copy from TV to USB and vice versa operational, with improved speed.
· Major stability improvement.
· HBB TV (Crashes solved, Mediathek playback OK, functional issues OK)
· Picture Quality. (2D Dimming backlight improved, Macro block problem solved)
· CI+ Authentication issue with credentials solved.
· Authentication issues with Alphacrypt CAM card and ORD Cam card solved.
· Content Browser: Navigation speed improved, Playback OK, Trick modes OK.
· Speed improvement for zapping in DVB-C and DVB-S.
· Speed improvement in EPG navigation (EPG lists).
· Speed improvement in Boot Time.
· Certification solutions for UPC, Ziggo, Risk TV, Soarview, Canal Digital, DTG.
· BBC iPlayer operational.
· Some Skype bugs were solved (adding Contacts, autologin).
· DVB-S Installation problems with multiple satellites solved.
· Switching between DVB-S with HBB-TV and DVB-C could lead to blocked set – solved.
· Sometimes no logo’s visible in DVB-S or after update – solved.
· Sometimes Jittering in LVDS sets – solved.
· Sporadic white bar in right corner of LVDS sets – solved.
· Connection problems with Smart TV server solved.
· No sound after wake up HTS9520 solved.
· DLNA files playback problems solved.
· Channel sorting bugs solved.
· PVR bugs solved. (multiple recording overnight)
· HBB-TV can be used via the Blue key in France.

UPDATE:

QF1EU_0.133.4.0 (Date published: 2012-08-27)
· Picture improvements.

UPDATE 2

QF1EU_0.133.5.0 (Date published: 2012-09-03)
• Solution for analog services not available in channel grid.


! Note:Once the software upgrade is complete, you need to disconnect the power cable from the
power outlet. Wait one minute then reconnect it. After that you can start your TV in the usual way.


Best regards,
Benedickte

kober
08-21-2012, 10:49 PM
First impressions:
- false new HDMI/YPbPr devices still detected, probably even more frequently
- still problems with dynamic backlight - some "blocks" are lighter than others, now it seems that it's just on a level of single block, not a bigger area as before. Probably related to switching from Smart TV back to normal TV.
- HbbTV with Czech TV works finally!

Philips - Benedickte
08-23-2012, 12:16 PM
First impressions:
- false new HDMI/YPbPr devices still detected, probably even more frequently
- still problems with dynamic backlight - some "blocks" are lighter than others, now it seems that it's just on a level of single block, not a bigger area as before. Probably related to switching from Smart TV back to normal TV.
- HbbTV with Czech TV works finally!

Hi Kober.

Could you please provide us with a picture showing us these "blocks" you are experiencing?

Thank you.
Best regards,
Benedickte

tamasp
08-23-2012, 01:24 PM
First impressions:
- false new HDMI/YPbPr devices still detected, probably even more frequently
- still problems with dynamic backlight - some "blocks" are lighter than others, now it seems that it's just on a level of single block, not a bigger area as before. Probably related to switching from Smart TV back to normal TV.
- HbbTV with Czech TV works finally!


I also still have lighter scenes and darker scenes due dynamic backlight, i don't have stable picture see my earlier post "screen to bright"in other topic Üser Interface"

Tomorrow comes ecare...

Rustem
08-23-2012, 10:42 PM
When viewing the video service YouTube begins to slow down somewhere after 1 minute. And if you click OK again to show normally starts about one minute. Then again, the brakes!
With the internet there is no problem!

pepescratch
08-25-2012, 05:14 AM
Hi, I just installed this update on my television and now I can not change the language of the audio on my mkv files (usb). This is unfortunate but solvable. I can not change the order of languages ​​in all my mkv files by an error in the firmware upgrade.

I never could put the subtitle of my mkv files (usb). Could be achieved with an update? This question is not as important to me but the audio related questions ...

Thank you very much and greetings from Spain.

Ladman
08-25-2012, 11:50 AM
Hi! I just bought my 46PFL8007 this week and updated to the new software yesterday.

-As pepescratch mentioned, the language in mkv files, that was automatically put to English before the update, can now NOT be changed in any way.
-After the update the left two corners of the screen seem a bit lighter than the rest. Did not have a conformity issue before.
-SKY receiver and BD Player are still recognized as new devices almost ever other time I turn on the TV. Always depends on the order you turn on your other devices. e.g. TV then receiver OK. Receiver then TV --> new device recognized.
-Sounds problem -> Sky receiver -> when switching from a HD to an SD channel so from Stereo to Dolby Digital signal a fairly loud sweaky noise is noticable in the speakers. No matter if ARC or optical.
Never had this problem before.
-when switching back from Network view to HDMI the TV turned off twice.

-other stability issues I was quite fed up with seem to be solved
-speed inprovement are noticable

The following things are not bugs but would be nice to have (or maybe I just couldn't find out how to)

-reorder the input list
-a discrete IR code list for HARMONY ONE support!!
-switch the HELP and SETUP buttons in the home menu. As we seem to do a lot of troubleshooting it be nice to have the most used menu entry listed first.

I believe this is it for now. In case I stumble upon more things I'll let you know.
All the best and thx for trying to solve the problems as quickly as possible.

Toengel
08-25-2012, 12:23 PM
-a discrete IR code list for HARMONY ONE support!!

Hi,

try: http://www.supportforum.philips.com/en/showthread.php?1563-58PFL9955H-Discrete-IR-Remote-Codes&p=7254&viewfull=1#post7254

Toengel@Alex

Ladman
08-26-2012, 01:15 AM
@Toengel - thx for the info

2 more things I just saw.

- When watching a file over the network option: When I change the picture settings during playback there is a flickering block in the menu. --> you can see the actual picture blur through the menu
-Furthermore the picture changes I made to the profile will again be gone as soon as the file stops playing. This happened to me twice. Tried to recreate. Might have been a freak thing tho.

majorusa
08-26-2012, 08:32 AM
Hi.
I tested the firmware for about eight hours on the 42PFL6007K. The good things first:
- looks that the PVR issue that I was experiencing before it was solved. The TV worked with the HDD attached and we even used it for time-shift without any issue.
- the motion in the picture is better but still macroblocks appear when the image moves quickly.
- the corruption in the subtitles in TV mode was solved

The not so good:
- in 3D the flickering of the fine textures is present
- when changing from Smart TV to TV the Auto zoom does not work anymore. In order to fix it you have to change to another source and revert.
- the picture in 3D stutters from time to time with the HDNM on. This happened especially in the smoke pictures in HUGO 3D Bluray but I was experiencing it in other movies to and in HD pictures.
- the picture stutters more when HDNM is set to minimum in regular HD pictures.

This is for now. I will test it more and post the findings.

Brakius
08-26-2012, 09:40 AM
I update the 55/8007 with this firmware. Some new problems:

- sometimes the TV does not want to go on (happen in three days 4 times!), power off solved the problem

Movie: http://www.youtube.com/watch?v=4CbPM30fbTg&feature=youtu.be

- when watching TV format 1080i/50 sometimes left a white line appear when picture format configuration is "not scale", when changing this to other setting, white line is disappearing

yreiter
08-26-2012, 12:37 PM
when connecting extreamer with hdmi - no sound.

tamasp
08-26-2012, 07:09 PM
when connecting extreamer with hdmi - no sound.

Try to downsample to stereo, the tv wont accept hd sound. I only can use my hdi dune on my tv, because it can downsample.
Also my oppo BD-95 wont give sound only through my receiver.

Peter

yreiter
08-26-2012, 07:41 PM
Tnx Peter. I don't think that's the problem. I attached the same streamer to old Philips tv and it worked. I also tried to play all different files like simple mp3. Didn't work every time regardless of file. Even the sound of the tones inside the streamer it didn't recognize. I almost confident it's a bug. Connecting my cable and computer with HDMI cables worked. It's just the streamer.

majorusa
08-26-2012, 08:09 PM
The issue with Extreamer is related to the way the media player downsizes the sound: LPCM. The Philips series 6XXX and above does not understand this protocol. I documented this bug at the previous firmware, made tests with several mediaplayers and I was expecting Philips to have this solved by now. It is not and I am glad that someone else raised this issue. Maybe now Philips will be more attentive.

Adding to the bugs in this firmware issue:
- the LPCM issue still exists
- after zapping through 14 channels on DVB-C with CI+ the TV locked, I received a black screen and no sound, it became irresponsive to the remote and eventually after few minutes restarted by itself.
- the HDNM on 3D is horrendous, there are macroblocks especially in the top area of the screen and in pictures with a lot of movement like fireworks it stutters badly.
- the 24p in 3D judders badly

yreiter
08-26-2012, 09:09 PM
I agree. One thing though - it worked on my Philips 7000 series.

Ladman
08-26-2012, 11:03 PM
When watching MKV files sometimes the TV ends the playpack when hitting the rewind button. Furthermore is there really no faster way to scrub through a 4 hour long file than to use the right button to jump for 20 seconds? A timeline jump or cursor move solution would be highly appreciated.

EDIT: Also subtitles don't work. None. But I think its been mentioned before.

majorusa
08-27-2012, 12:19 AM
I agree. One thing though - it worked on my Philips 7000 series.

I was referring to the 6xx7 series. LPCM works too on my 42PFL9603D.

AiKoiN
08-27-2012, 11:34 AM
after new firmware.

changing my custom view to movie (speeds te whole menu up) was still slow @ the begin.
faster now
still hdmi detection problems
indeed more stable
since new firmware tv wont turn on every time (harmony one) with philips remote it does.
more stable
have to say my tv is always off ! when i sleep sb killer.

please fix hdmi issue !!! is still not fixed more people have this issue.
futher more allign the philips logo at startup !!! stil more to the left !!! then in the center.

its a shame that i have to wait more then 3 months and still no "good" firmware.
please update remote settings to logitech so i can change my 7606 to 6007/6877

thanks

majorusa
08-27-2012, 11:40 AM
Adding to the list of bugs:
- PVR records on schedule, recording present in the menu, when try to play it I receive a black screen. This is hapening only on TVR HD channel on DVB-C in Romania
- accessed Twonky media server and the TV crashed. It happened only once in two days. I will try to replicate.
- there is a bug preventing the auto zoom to work on HDMI. Still not fixed.

I really wonder if someone in Philips is testing their products before launch.

NAV
08-27-2012, 05:29 PM
Philips MyRemote not working correctly with model 42PFL6007. Some commands ok, but tv doesn´t react on most commands.

majorusa
08-27-2012, 06:18 PM
Philips MyRemote not working correctly with model 42PFL6007. Some commands ok, but tv doesn´t react on most commands.

I second that. The remote app on iPhone disconnects often and the most of the functions in the first screen do not work. The TV is wired to the router and I am at 2-3 meters from that router.

Toengel
08-28-2012, 08:15 AM
Hi,

a new firmware 133.4 has been released.

Toengel@Alex

majorusa
08-28-2012, 09:13 AM
I installed the new firmware. There are no visible improvements. It should address something in the boot section but this is an assumption because I could not find the list of changes.

Philips - Benedickte
08-28-2012, 10:11 AM
I installed the new firmware. There are no visible improvements. It should address something in the boot section but this is an assumption because I could not find the list of changes.

Hi Majorusa.

There are some picture improvements in the new firmware.

Regards,
Benedickte

majorusa
08-28-2012, 10:19 AM
Thanks. Maybe you can start a new topic with the changes the fw brings?

Philips - Benedickte
08-28-2012, 11:34 AM
Thanks. Maybe you can start a new topic with the changes the fw brings?

Hi Majorusa.

I have updated this thread.

Benedickte

pepescratch
08-28-2012, 11:36 AM
Hi,

a new firmware 133.4 has been released.

Toengel@Alex

Hi, where is the 133.4 FW? I only see 133.3 on support page.

Thanks!

majorusa
08-28-2012, 02:56 PM
I could not see the picture improvements because HDNM was off. With HDNM on the image is more fluid than before but still I have freak macroblocks in the middle of nowhere and stuttering. The improvements for me are marginal.

In 3D the picture still flickers when fine textures are present.

dj.m
08-28-2012, 03:07 PM
Hi,

i've downloaded the QF1EU_0.133.4.0 and it's the same file as QF1EU_0.133.3.0

Binary comparaison result = no differences encountered


Could it be possible to improve the navigation menu , it's very slow

Best Regards

Toengel
08-28-2012, 03:22 PM
Hi,

just add a parameter on the download link: ...zip?a=b

Then you will get the new file without any proxy caching problem... or just wait one more day...

Toengel@Alex

dj.m
08-28-2012, 04:10 PM
Hi Alex,

i've used the direct link and now it works

http://www.p4c.philips.com/files/5/55pfl6007h_12/55pfl6007h_12_fus_fra.zip

majorusa
08-28-2012, 07:35 PM
New bug:
- after watching several short films on USB the TV refused to change to 3D sbs and showed the picture like converted from 2D to 3D. I tried to change to 3D SBS inverted and the picture garbled on the screen, the menus were scrambled and the TV reverted by itself to 2D. Then the 3D was possible again but picture was incorrect (like too much 3D) and the subtitles were on only one screen. I exited the USB to TV and when back to USB, the picture was OK.
- I verified again how the TV is using Auto zoom on HDMI. The picture 4:3 576p is displayed like a 14:9 and the TV does not recognize subtitles. The only possibility is to use superzoom but then the picture is not correct, the image being wider than normal. PLEASE again introduce an Original or 4:3 setting in the picture size. It is really stupid to not be able to watch a SD channel because someone shortsighted in Philips decided to throw away this option present in ALL the other TV sets.
- by the way, the Autozoom option works badly in TV too: there was a channel broadcasting 4:3 but showing a 16:9 transmission of a football match. The TV kept the 4:3 aspect ratio despite the thick black bars surrounding the picture.
- the TV does not recognize multi-languages mkv. So it plays only the first language. Please fix this.
- the TV restarted itself after crashing the PVR. I tried to record that program and the recorder stopped after 13 minutes by itself. I checked the recording and it was OK. Exiting the PVR to TV posted a "Video format not supported" on a SD picture. Then shuts itself down and powers up in a loop several times. At that time I had a second HDD plugged in. The loop was broken when I removed the second HDD and pressed the off button on the remote.
- the discovery of a new device bug. I managed to replicate it like this. If you watched BD Player - by example - and you turned off the TV while on that entry the TV is showing that the BD Player - while turned off - is a new device and prompts you to rename it.
- another bug concerning the TV Guide. This is related to the above bug. If you turned off the TV while watching HDMI turning it on and changing to TV will not show the current schedule by pressing info button. The clock shows 00:00 but funny enough if you press next you have the title of the current broadcast.

Comments on current FW:
- the picture improvements made the picture by HDNM softer even with the Sharpness at 10. Please make it crisp again.
- the HDNM is producing artifacts out of the blue. By example there was an image with a helicopter flying over the sea. Sp you had the helicopter, the sea and the sky without clouds. Then a macroblock pops out of the sea. Why? Same picture several frames later, stuttering. Why again?

Thank you for the continuous effort to improve this TV set.

dj.m
08-29-2012, 01:45 PM
Hi ,

i've an improvement request , could it be possible when wtaching TV or external source to display the time by pressing one touch of the remote command ?

TX

majorusa
08-29-2012, 05:42 PM
I replicated this bug:
- after watching several short films on USB the TV refused to change to 3D sbs and showed the picture like converted from 2D to 3D. I exited the USB to TV and when back to USB, the picture was OK.

New bug:
- after two hours of functioning live I tried to use the timeshift function for rewinding a show. The TV showed the bar RWx2 then crashed. It restarted by itself.

Improvement request:
- is it possible to add an additional 3D depth setting - low? I encountered some 3D movies with very high depth on normal and I wold like to reduce it.

Thank you.

JosepX
08-29-2012, 05:51 PM
Hi guys from Spain.

I have 42PFL6007H/12.

I get the feeling that the dimming of the backlight image obscures less than before. I have the backlight down some points from the beginning. Now I have 28/100.

Now the SD picture quality is better, and HDNM finest works.

Best regards.

NAV
08-29-2012, 05:58 PM
Philips MyRemote not working correctly with model 42PFL6007. Some commands ok, but tv doesn´t react on most commands.

Versie 2.3 van MyRemote lost (geheel of gedeeltelijk?) het hierboven vermelde probleem op. MyRemote is nu bruikbaar met de 42PFL6007H/12

Version 2.3 of MyRemote corrects (fully or partly?) above mentioned problem. MyRemote is now usable with the 42PFL6007H/12.

majorusa
08-29-2012, 06:07 PM
Versie 2.3 van MyRemote lost (geheel of gedeeltelijk?) het hierboven vermelde probleem op. MyRemote is nu bruikbaar met de 42PFL6007H/12

Version 2.3 of MyRemote corrects (fully or partly?) above mentioned problem. MyRemote is now usable with the 42PFL6007H/12.

Where did you get it? It is not present in Appstore.

NAV
08-29-2012, 06:12 PM
Where did you get it? It is not present in Appstore.

Offered on my Android phone as an update. Downloaded from Google Play.

Ladman
08-30-2012, 09:36 AM
-when turning on the TV -> immediately switch to network -> dlna devices found but I cannot chose anything. The entire network menu is frozen. can switch to another input without any problem. when I go back to network, still no change. turned off the TV. turned it back on. same problem. if I turn on the tv and wait for about 1,5 mins everything seems to work fine. Otherwise I have to pull the plug to unfreeze the network menu again.

-when playing any media file and jump forward or backwards more than 3 times the sound disappears. Only reappears after closing the network dialogue and opening it all over again

-when trying to play any media file that is not accessible anymore, the TV tries to find it, can't, turns off and then restarts automatically.

majorusa
08-31-2012, 12:15 PM
New bug:
- I get this bug random but I was able to replicate it several times. Initially I thought is related to another bug but I am getting this every time I turn on the TV. I press info and I cannot get information about the current show but pressing next gives the right info about the current show. It solved by itself but I keep getting it. See attached pictures. The guide is set up on internet and connection was present.
- The other picture show a message on my screen while pressing the red button on the remote to bring the Micro dimming demo. Nice coding Philips!

Dphilips
09-01-2012, 06:01 PM
L.s.
Now on Fw 133.004
Slow startup of tv;
sometimes the philips logo apears then ci+ authentication, black screen etc. and then finally TV
sometimes immediately TV

After using simplyshare the TV is instable;
On my ipad I send pictures to the TV, the first picture always shows but when I want to play a folder of pictures it is instable as hell. Internet etc. works fine so it is not the nw connection it is simplyshare.
Than when I put the TV in stand by after a random time the ambi light lights up for a second or two a couple fo time with random times in between.

When using a usb HDD for program recording it somethimes continuesly show a "unknown video format" message. I can only get rid of that message by switching off and on the TV.

Conclusion is that the TV with all it's options is till very unstable and shows unexpected behavior.

Please put some more efforts in improving the FW.

Thanks,

Dick

Brakius
09-02-2012, 09:48 AM
I like this TV very much, but indeed the iPad remote controle.... it does not work correct. I stop with it.
But the going on bug is really annoying. When the TV is standing off for a night, it does not go on by pressing on remote or the on button behind the TV. It has to do with time? It does only after hours off. I hope Philips can fix this soon.

Julian
09-02-2012, 10:55 AM
Benedickte,
I live in Belgium and installed a 42PFL6057H/12 in my dad’s house, he is 90!
The reason was that all his children could talk with him using Skype.
The TV had SW. version 1EU-0.108.5.0 when we bought it on 08 Aug 12. Two weeks ago, the latest SW was updated, but I only found out last Friday during a new!! update, that the latest SW was 1EU-0.132.5.3 So I think that I have now the 1EU-0.133….?
I think that updates in Belgium are later than other countries.
Now we can Skype and the log-in data are not lost anymore when you switch off the TV.
Accepting a Skype call during my dad is watching a program works fine but returning after ending that call seems a hell of job for an old person and also for me. The only easy way for my dad is to switch the TV off and on again.
Suggestion for improvement: when an incoming Skype call was accepted (by pressing the OK-button) than to end this call… the message should be: “to end this call and return to your program press OK” whatever the program was. The reason that “returning to watch TV” is not acceptable is that in Belgium most of the smart-TV (HD) users watch their program using the HD-recorder delivered by the provider or Cable Company. Believe it or not but in Belgium, all users watch their programs via the HD recorder! And yes, they all have/need two remote controls! So older people they don’t understand it although the like Skype video conversations!
Thanks in advance;
Julian

thepauk
09-02-2012, 04:01 PM
I have the 42PFL6877H/12 with a HDD WD 500gb attached.
First of all, I like it very much!

I registered, because I found some bugs and can confirm some bugs already mentioned.
I translate the messages from the tv from dutch, so it maybe a little different in english :).

1. After watching one channel for a longer time and you try to rewind....result crash and restart.
2. Keep getting "found new device" when i start the tv (usually when i turn on the tv and not do anything for a minute or so)
3. I connected my xtreamer with HDMI and I don't get any sound through the boxes of the television. Xtreamer is set to 2 channel audio. Tested different audio formats.
4. If the tv and my xtreamer are both on and i turn my xtreamer off and on again, i get a video signal for a couple of seconds and then the tv goes black with the message "not supported video format" and then i get a video signal again. (just a little weird!)
5. When in standby you can activate the loungelight! But according to the helpfile you should be able too change the colour by pressing ambilight. However pressing ambilight just turns it off again.
6. Every time i start my Xtreamer i get a message that my HDMI cable is not working properly and that i should try a cable smaller then 5 meters. (It's a new cable 1,5 meters and it works fine) Can't test another cable, because i haven't one :).
7. In smart tv I can't find SBS6, NET5, Veronica gemist (Dutch channels). Are they not available for the 2012 models yet?

Hope this helps. If you need more information, just let me know!!
Keep up the good work by improving the firmware.

Thanks,

Bas

juv
09-02-2012, 06:08 PM
My 55pfl8007 TV freezes sometimes in standby!
I have version 000.133.004.000 installed.

Also in the apps menu you can not scroll down completely using the arrow down (you can reach the bottomn applications if you use the "blocks" instead).

majorusa
09-03-2012, 05:07 PM
New bug:
- I replicated this bug several times but it appears random and I was not able to establish a pattern. When I watch HBO HD by example sometimes when I move to the next channel using ch+ button I receive a black screen and "scrambled channel" message. In order to be able to access that channel I have to move again to the next channel and revert. I happened to HD and SD channels. My provider is UPC Romania and I have a CI+ in the TV set.

On another note, I am glad that the LPCM bug was already signaled several times by different Extreamer users. This bug is affecting most of the China made mediaplayers - I replicated it on egreat and E-boda - and it prevents the user to be able to watch DTS sound movies other that converting the sound. This may be a serious reason to return your TV because no service unit will be able to fix this and you may show that the mediaplayer works with other Philips models.

Another question is: is in the Philips plans to implement DTS deconding? Thank you.

Syncmahv
09-03-2012, 06:23 PM
Does this mean that the TV wond allow DTS passthrough? Because at first it seems like it. I cant passthrought reciever because it only supports 1.3 and i need 1.4 caus of PS3 and it wont output 3D if im allowing DTS audio.

victorm
09-03-2012, 06:52 PM
I mounted my 40pfl8007 on the wall without TV stand, so it doesn't have speakers, I use HTS7140/51 as external amplifier. I can't use Skype for voice/video calls because it switches to "internal speakers" (they are located in TV stand!!!) immediately after start of application. So in such combination of TV use, Skype application absolutely useless...

Toengel
09-03-2012, 07:50 PM
Hi,

just a hint - you can also can keep the stand behind the TV... or better said: between TV and wall mount.

Toengel@Alex

victorm
09-03-2012, 08:30 PM
I have no space between wall and TV, I intentionally used VESA standardized slim wall mount, so space between TV and wall is ~3cm instead of 12cm with native TV stand, but TV SW doesn't support TV without native stand :(

Toengel
09-03-2012, 08:51 PM
Hi,

a new firmware 133.5 has been released. No Changelog available yet.

Toengel@Alex

Syncmahv
09-03-2012, 09:17 PM
victorm U can mount the stand on to the back of the TV and then wallmount it. Look it up in ur manual. It will still have 3cm space between tv and wall.

dj.m
09-04-2012, 10:06 AM
Hello,

could it be possible to switch the audio from internal speaker to optic audio and use the TV remote command to adjust the level.

If i'm not wrong this is only allowed to HDMI amplifier.


Best regards

majorusa
09-04-2012, 10:15 AM
New bug:
- with a second HDD connected to the TV I tried to watch youtube app. Then the strange behavior occurred. First some of the videos did not have sound. Then the TV become irresponsive to commands, then crashed and restarted with the message from the attached picture. This was on the screen for maybe 15 seconds and the TV restarted by itself. I disconnected the second HDD and the restart process finished correctly.

There was no update software on the HDD, only video files.

FW 133.04

PatrickH
09-04-2012, 01:57 PM
After my 37PFL9906H (26 months old) wasn't going be repaired they proposed a change for the 42PFL6007H/12. After playing with it I got enthousiastic about is. But within a month the first cracks are there in my enthousiasm. The tv sometimes doesn't start from standby. Only unplugging the power helps.
According to the Philips support services and repair company (e-Care in NL) is should be fixed.
Has any one had this experience also? Is this hardware malfunction or software? Apart from the fact that I want a complete new tv because this one is just a month old.

Philips - Benedickte
09-04-2012, 04:27 PM
Hi all.

I have now updated the first post with this updates improment.

Best regards,
Benedickte

pepescratch
09-04-2012, 07:12 PM
Can i downgrade my TV? I need the option that change the language on mkv files.

juv
09-04-2012, 08:18 PM
repetitive error:
Firmware 133.04
Smart TV not starting up (see picture). Problem is only solved when pulling the power plug (using the on/off button does not solve the issue and leads to an additional problem: picture withouth sound.
1405

dj.m
09-04-2012, 10:07 PM
are you able to reproduce this

power on the TV
watch a TV dvb-t channel
power on my DSL TV box connected to the hdmi1
change on the TV the source to the hdmi1
nothing on the screen only a popup indicating that there is no video signal
after a power down / on of the DSL TV box the video is displayed

Firmware 133.04 , bug already present in previous version

majorusa
09-05-2012, 01:22 PM
Can i downgrade my TV? I need the option that change the language on mkv files.

Yes you can. What FW do you need?

Toengel
09-05-2012, 01:25 PM
Hi,

but never from 133.x to 108.x!!!

Toengel@Alex

majorusa
09-05-2012, 01:28 PM
I thought that this is self understood :) It is written with red in the FW instructions!

Toengel
09-05-2012, 02:26 PM
Hi,

life would be easy, if people would read these instructions :-D

Toengel@Alex

pepescratch
09-05-2012, 02:41 PM
Thx majorusa. I need the previous fw to 133,003 in order to change the language in mkv files

pepescratch
09-05-2012, 02:56 PM
Toengel I do not know what the FW that I need to change the audio language, I do not know if 133.x or 108.x. Therefore wonder if I can downgrade the firmware to switch audio to mkv files. life can be easier if Philips does not remove options with updates

t0p51
09-05-2012, 07:26 PM
Problem with "no user interface shown" still remains.
I have my Off timer set to 30 minutes. When "Press OK to resume watching" message shows and I continue watching, sometimes source select and volume bar doesn't show. Probability of the problem increases with number of times my Off timer elapses and I resume watching.

Home button menu however works and I can select source icon and then UI for selecting source is shown.

Also still waiting for some method and ability to set channel number in favorites. I moved a channel to end of list and my number 5 ch. on remote now contains the dreadful no channel installed :(

Mirtilo
09-06-2012, 12:01 PM
Benedikte,

When will the HDMI issue be solved? This is driving me crazy. I have a 46PFL8007k and this kind of issue for this piece of kit is ridiculous....

Thanks,

Mirtilo

majorusa
09-07-2012, 09:34 AM
Thx majorusa. I need the previous fw to 133,003 in order to change the language in mkv files

Send me a PM to give you the FW 132.5.3. See if it solves your problems. But a word of warning, it is highly unstable.

In order to downgrade stick the USB flash in the tv USB port , go to updates in the setup menu and chose local updates. The downgrade will not launch automatically.

juv
09-07-2012, 11:31 AM
133.4 55pfl8007 freezes if in standy mode. Only solution is to pull out the power cable!

It was the same in previous firwmware versions.
Is this on the list to be corrected soon ? (Ps is this something other users also recognize ?).

majorusa
09-07-2012, 11:31 AM
By the way, the xtreamer issue got its own topic that is very closely related to this one since the 2012 models above 6XX7 series ( the ones with this FW) have the same bug: they do not understand LPCM - this the stereo downmix method most mediaplyers use - therefore there is not sound through HDMI.

http://www.supportforum.philips.com/en/showthread.php?7440-no-sound-from-xtreamer-prodigy-connected-with-hdmi&p=40289#post40289

I documented this over one month ago. Only Philips does not understand this. THE TV IS FAULTY! FIX IT!

tamasp
09-08-2012, 07:14 AM
Bug with hdmi still remains, every few days the 8007 finds a new hdmi device. I have still the 133.4 firmware and wait with further upgrade.
Picture quality still bad, red colors in the dark shadows, philips said that this a propaty of the panel nothing to do about it.
Thinking about switching to another brand,

Second bug:

When i connect a extern usb harddrive to my 8007 the tv crashes 3 times, it goes on and off 3 times.
After that it read the harddrive perfect.

pepescratch
09-08-2012, 12:27 PM
Philips has to work hard if they want to sell enough TVs in 2013.

EBierhof
09-08-2012, 08:20 PM
To be honest, i wasnt sure what to expect from all the different subsystems, so I've kept my exisiting mediaplayer, cable tuner etc, even though the tv is able to provide the same functions (up to a point). It looks like it's a good thing I did, too. I'd rather see Philips concentrating on the core functionality of tvs first and foremost, so connectivity and picture issues first, media player issues second. A crappy picture affects everyone, even those with external media players, after all.

to Juv: my 8007 doesnt lock up in standby. In fact the only time it did was when using the media player with a poorly encoded media file. but as mentioned, i only use the tv as a display, so i suppose i'm hardly strechting its capabilities.

I love the 8007 for its picture, which is awesome, but the software could've used some time in the oven. If philips did release a firmware without all the extraneous stuff like smarttv, media players and the like, that would just be the bees knees.

EBierhof
09-10-2012, 08:12 PM
Too bad the info isn't available. So it's most likely a deinterlacing artifact then. In my setup the receiver does the deinterlacing, so that's why i don't see the problem. Definitely something else Philips needs to fix.

EBierhof
09-10-2012, 08:56 PM
There's probably isn't anything you yourself can do about this, except from switching to game mode , which obviously uses a faster, but simpler deinterlacing method.

dj.m
09-10-2012, 09:03 PM
Hello,

i've connected a USB disk drive of 500gb to record TV and it works fine.

Annoying effect of plugin the disk is the continous drive access (the HD led is continously blinking) even when no recording is ongoing. If i remove the disk a popup error message is displayed on the TV about writing on the HD

Could you please correct this ?

Another point, why the internet TV guides and the channel TV Guides are not sharing the same format for recording , TV recorded in one mode are not available in other one ... Annoying

Mirtilo
09-10-2012, 09:40 PM
Hello,

Everytime I go to the Smart TV, the TV (46pfl8007) gets unstable, freezes and turns itself off. Then I got to wait some time to be able to turn it on again.

This also happens when I switch to a HDMI source like Blu-ray.

Is this FW issue or there is any other problem with the TV?
The FW is updated.

Thanks,

Mirtilo

majorusa
09-11-2012, 04:16 PM
Hello,

Annoying effect of plugin the disk is the continous drive access (the HD led is continously blinking) even when no recording is ongoing. If i remove the disk a popup error message is displayed on the TV about writing on the HD

Could you please correct this ?


I think this normal behavior. I had an LG TV before and was performing similar. It is like your HDD is connected to the PC. It will be powered on as long as the PC is powered on.

Also the HDD is functioning because of the Time Shift function. If the light of the HDD is bothering you cut a small piece of duck tape an stick it on the led or turn the HDD on the other side.

Also, I noticed that as the FW increased in version the stability and functioning of the HDD improved. There are still issues but they are fixable.

EBierhof
09-11-2012, 04:31 PM
A Hdd can take several seconds to spin up. Hardly ideal if you want to instant record, or time shift. To enable the instant operation, most likely a buffer of at least a few seconds of the current channel is continuously being written to the HDD.

dj.m
09-11-2012, 07:07 PM
Hi,

majorusa and EBierhof , seems to be valid explanation , many thanks

It could be nice to add a option to put the HD in standby mode even if the Time Shift function take more time to spin up the HD.

Best Regards

Mirtilo
09-12-2012, 11:18 AM
Hello,

Everytime I go to the Smart TV, the TV (46pfl8007) gets unstable, freezes and turns itself off. Then I got to wait some time to be able to turn it on again.

This also happens when I switch to a HDMI source like Blu-ray.

Is this FW issue or there is any other problem with the TV?
The FW is updated.

Thanks,

Mirtilo


I think the TV is going crazy. Now everytime I use the remote, even to adjust the volume, the TV freezes and shuts down.

Benedikte,

Is this firmware issue or I must contact Philips assistance?

Philips - Benedickte
09-12-2012, 11:38 AM
I think the TV is going crazy. Now everytime I use the remote, even to adjust the volume, the TV freezes and shuts down.

Benedikte,

Is this firmware issue or I must contact Philips assistance?

Hi Mirtilo.

Please see the PM I've sent you.

Regards,
Benedickte

Papafox
09-12-2012, 04:52 PM
Hi
Can Philips Benedickte or one of the blog writers give me an answer to the following. Do you see the channel's logo at the top of the screen when changing channel, and by choice via List button. As you see channel logos in EPG here are the logos ok
I only have a picture of a TV on top when changing channel.

Philips DK says that it can be turned on or off in the menu, this option is not in my meny, under the general settings.

Are there others who have bad picture in shadows, shadow vessels become curry yellow / red, definitely not the right color in the shadows, shadows will be closed for details and correct color. In good broadcast from the studio with lots of light, the error is not particularly strong.

Regards Per

See attached pictures.
1422142314241425

Philips - Benedickte
09-13-2012, 12:36 PM
Hi all.

I've made a new topic (http://www.supportforum.philips.com/en/showthread.php?7770-Your-experiences-with-FW-v133-5-for-6xx7-7xx7-and-8xx7-series-(2012-models)&p=40757#post40757) for the latest software version(133.5), also moved some postes over that is related to this.

To everyone not updated to latest, please do this and keep posting in new thread.

Best regards,
Benedickte

Paulo Pires
09-16-2012, 10:45 PM
Hi Mirtilo.

Please see the PM I've sent you.

Regards,
Benedickte

I have the same problem with 40pfl8007k model. How can i solve it?
Regards,
Paulo Pires