View Full Version : I stepped on my tread headphones, now they don't work right.

08-23-2012, 12:14 PM
Never before in my life have i stepped on headphones.

I got my tread headphones because they were advertised to be durable. Even step on them they said!


Just after a month of using my awesome headphones I accidentally stepped on the jack part of the headphones... Now they wont work right.

How ironic, right?


It is so incredibly unfortunate because the earbud part seems indestructible but somehow the jack seems almost built to fail...


Where do I go from here?

Thank you.

08-24-2012, 01:25 AM
hi there,
am sure they ll exchange your headphones.

you can go www.philips.com/support, on the top of the main frame, you ll see tab menu, click on the 'contact' tab...(in your language of coz)

and then you ll be able to find the number of call centre

08-24-2012, 06:54 AM
hi there,
am sure they ll exchange your headphones.

Thank you so much I really appreciate it :)

Philips - Katerina
08-27-2015, 01:50 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina