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hellbert
08-25-2012, 05:45 PM
My case is really annoying. I've bought a new Philips Smart TV (4000 series) TODAY and it worked well until now (yes, only a few hours of functioning!)

I turned off the TV a few hours ago and now, when I try to turn it on again, it's impossible. The only thing I can see is a blinking red light at the front (the power led) intermitently, for three times. The screen stays black, no matter what button I press, no matter if I unplug the TV for a while. Nothing seems to work a bit.

Anybody knows what the hell is going on? That is not what I call a good experience with my first Philips product.

Any help would be much appreciated. Thank you!

Philips - Benedickte
08-28-2012, 01:52 PM
My case is really annoying. I've bought a new Philips Smart TV (4000 series) TODAY and it worked well until now (yes, only a few hours of functioning!)

I turned off the TV a few hours ago and now, when I try to turn it on again, it's impossible. The only thing I can see is a blinking red light at the front (the power led) intermitently, for three times. The screen stays black, no matter what button I press, no matter if I unplug the TV for a while. Nothing seems to work a bit.

Anybody knows what the hell is going on? That is not what I call a good experience with my first Philips product.

Any help would be much appreciated. Thank you!

Hi Hellbert

I would advise you to contact your local customer service (http://www.support.philips.com/support/catalog_selector.jsp?COOKIE=off) regarding this issue. Please have your model number, serial number and date of purchase rady when calling them.

Best regards,
Benedickte