View Full Version : troubles to get connected with PC

08-26-2012, 09:32 AM
for several days i cannot connect my go gear to my pc. It does not recognize MP4, and only mention "MTP device" , even after repairing go gear thru device manager (and as a consequence loosing all music...)
does anybody knows this pb and the solution ?
thanks !

08-27-2012, 09:39 AM
I had something similar once but with another device, this looks more your PC giving problems. Try this:
Right click on My Computer and select properties. Goto device manager. And locate MTP USB Device. Right click and choose select update driver. Select 'browse my computer for drivers' and then choose "Let me pick drivers to install". You will get two options select the USB controllers and click OK and you are done....

Philips - Katerina
08-24-2015, 08:17 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina