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View Full Version : SA4MUS08KF/12 "No files found"



Jaggi
08-27-2012, 09:30 PM
Hello,

I' am having some troubles setting up my new MP3 player. After I sync with Songbird/WMP or just drag&drop files via explorer the device doesn't sort or list files by ID3 or metadata, instead it show "No files found". I'am able to play music when I use the folder viewer, but I guess thats not working as intended. Also when switching to settings/information the device shows 3 music titles, 17 pics and 1 video file in its database, but those files are not to be found in any folder. I formated the device and did factory resets a couple of times, but nothing changed.
Maybe someone is able to help me.

Device:SA4MUS08KF/12 FW 1.12
Songbird: 2.6.1
OS: Vista

lucas1970
08-28-2012, 09:39 AM
Hi,

what format are you using?

Jaggi
08-28-2012, 11:59 AM
Most of the files are .mp3 and some are .wma.

Oscar
08-31-2012, 12:21 PM
Hi Jaggi,

Maybe analyze your media and compared that to this FAQ:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=DE&mid=Link_FAQs&view=aa12_view_partial.html&session=20120816074215_63.216.59.225&list=aa12_list_partial.html&slg=AEN&ctn=SA3MUS16S/02&dct=FAQ&refnr=0089357&faqview=1

to see if your media are with codec not supported.

BunnyOlesen
10-25-2012, 06:50 PM
I wonder if Jaggi is still having this problem?

Oscar
10-26-2012, 06:57 AM
Hi Jaggi, can you give your feedback to see if it got resolved, like this others can be helped :)

amberb
12-12-2012, 01:35 AM
This also happens to me, mostly music that has been ripped from CD's. Can't seem to find any rhyme or reason - they all show as MP3 format. Anyone able to resolve this?