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Jaggi
08-27-2012, 08:30 PM
Hello,

I' am having some troubles setting up my new MP3 player. After I sync with Songbird/WMP or just drag&drop files via explorer the device doesn't sort or list files by ID3 or metadata, instead it show "No files found". I'am able to play music when I use the folder viewer, but I guess thats not working as intended. Also when switching to settings/information the device shows 3 music titles, 17 pics and 1 video file in its database, but those files are not to be found in any folder. I formated the device and did factory resets a couple of times, but nothing changed.
Maybe someone is able to help me.

Device:SA4MUS08KF/12 FW 1.12
Songbird: 2.6.1
OS: Vista

lucas1970
08-28-2012, 08:39 AM
Hi,

what format are you using?

Jaggi
08-28-2012, 10:59 AM
Most of the files are .mp3 and some are .wma.

Oscar
08-31-2012, 11:21 AM
Hi Jaggi,

Maybe analyze your media and compared that to this FAQ:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=DE&mid=Link_FAQs&view=aa12_view_partial.html&session=20120816074215_63.216.59.225&list=aa12_list_partial.html&slg=AEN&ctn=SA3MUS16S/02&dct=FAQ&refnr=0089357&faqview=1

to see if your media are with codec not supported.

BunnyOlesen
10-25-2012, 05:50 PM
I wonder if Jaggi is still having this problem?

Oscar
10-26-2012, 05:57 AM
Hi Jaggi, can you give your feedback to see if it got resolved, like this others can be helped :)

amberb
12-12-2012, 12:35 AM
This also happens to me, mostly music that has been ripped from CD's. Can't seem to find any rhyme or reason - they all show as MP3 format. Anyone able to resolve this?

Philips - Katerina
08-27-2015, 12:49 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina