View Full Version : SA4MUS08KF/12 "No files found"

08-27-2012, 08:30 PM

I' am having some troubles setting up my new MP3 player. After I sync with Songbird/WMP or just drag&drop files via explorer the device doesn't sort or list files by ID3 or metadata, instead it show "No files found". I'am able to play music when I use the folder viewer, but I guess thats not working as intended. Also when switching to settings/information the device shows 3 music titles, 17 pics and 1 video file in its database, but those files are not to be found in any folder. I formated the device and did factory resets a couple of times, but nothing changed.
Maybe someone is able to help me.

Device:SA4MUS08KF/12 FW 1.12
Songbird: 2.6.1
OS: Vista

08-28-2012, 08:39 AM

what format are you using?

08-28-2012, 10:59 AM
Most of the files are .mp3 and some are .wma.

08-31-2012, 11:21 AM
Hi Jaggi,

Maybe analyze your media and compared that to this FAQ:

to see if your media are with codec not supported.

10-25-2012, 05:50 PM
I wonder if Jaggi is still having this problem?

10-26-2012, 05:57 AM
Hi Jaggi, can you give your feedback to see if it got resolved, like this others can be helped :)

12-12-2012, 12:35 AM
This also happens to me, mostly music that has been ripped from CD's. Can't seem to find any rhyme or reason - they all show as MP3 format. Anyone able to resolve this?