View Full Version : GoGear Connect 3 Bricked

09-09-2012, 09:04 PM
Hi everyone,

I having trouble with my GoGear Connect 3 16GB (SA3CNT16K/37). My sister just returned from USA travel. She asked to me for what i want from there. I wanted a GGC3. I recieved this yesterday (09/08/2012).

When first time i power up the player is perfect! But i would to say Songbird is poor application (PC and on player both). I uptated my player's firmware after set-up this. Yesterday, I installed some applications, transfered some musics and I shutdowned the player.

This morning i can't power-up my player. It's stucking while boot and resetting itself. Seeing Philips logo and screen is blinking (resetting). My PC doesn't recognise it.

I pushed the reset button on the player for a while, work worked for me.

I tried to repair with Songbird many times. It's so ridiculous;

While internet connection is up on PC, Songbird recognising my player as a SA4...
Then, I un-installed the Songbird and tried repair without connecting internet. But it's not worked too. It's failing...

I took a look inside Songbird's folder and I found my SA3CNT firmware. But, I think this firmware for 8GB model.

The path of the firmware I have found; " C:\Program Files\Philips\Philips Songbird Resources\Firmware\SA3CNT "

I extracted the SA3CNT.zip then I found ucl.xml file.

<STATE name="BootStrap" dev="MX51" />
<DEV name="MX51" vid="15A2" pid="0041"/>
<STATE name="Updater" dev="Updater" />
<DEV name="Updater" vid="066F" pid="37FF" />
************************************************** *****************************
** Philips GGC3 8G
************************************************** *********************************
<LIST name="Philips GGC3" desc="Choose SD as media for Android">

************************************************** *****************************
** Philips GGC3 8G not format ecd
************************************************** *********************************
<LIST name="GGC3 Not erase ecd" desc="Download firmware without erase ecd key">

As you can see 8G writed in the file. Where can I get the true firmware for my device and how can I flash it? Or how do I get rid of it?

My English isn't very well. I may have made ​​some mistakes. Any help would be welcome. Thanks.

09-10-2012, 06:14 AM

the SA3CNT16 is the Android player, right? As far as i know, you can only update the player via WIFI...


09-19-2012, 12:26 AM
Hey again. Finally i recovered my player. I followed this steps (this might help others) ;

1) I fully uninstalled Songbird software from my PC. (I using Windows 7 Home Premium 64bit)

2) I cleared and deleted this directories;
- C:\Users\thelastguardian\AppData\Local\Philips-Songbird
- C:\Users\thelastguardian\AppData\Local\VirtualStor e\Program Files (x86)\Philips
- C:\Users\thelastguardian\AppData\Roaming\Philips-Songbird
- C:\Program Files (x86)\Philips

also i cleared Temp directory in \AppData\Local\

3) I removed old SA3CNT devices in device manager with using this; execute cmd (command prompt) with administrator privileges. Write and execute this commands: "set devmgr_show_nonpresent_devices=1" and "start devmgmt.msc", then choose "Show hidden devices" in view menu. Remove all SA3CNT devices.

4) Install Songbird and execute it as an administrator. Good luck.

Philips - Katerina
08-27-2015, 12:59 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina