View Full Version : No picture.
I have a 46 in. Philips LED tv (9704h). It has been working perfectly for a couple of years intill the picture suddenly went black. Not even the menu is visible (to be precise the screen "lights up" a litle in the area where the menu usually appears on screen). My theory is that some kind of powersurge has disabled the led-panel. Is there some way to reset the tv to fix this?
Any other helpful tips are welcomed.
Thanks!
Philips - Benedickte
09-12-2012, 02:12 PM
I have a 46 in. Philips LED tv (9704h). It has been working perfectly for a couple of years intill the picture suddenly went black. Not even the menu is visible (to be precise the screen "lights up" a litle in the area where the menu usually appears on screen). My theory is that some kind of powersurge has disabled the led-panel. Is there some way to reset the tv to fix this?
Any other helpful tips are welcomed.
Thanks!
Hi Emil.
Welcome to this forum.
I would advise you to contact your local customer service (http://www.support.philips.com/support/catalog_selector.jsp?COOKIE=off).
Best regards,
Benedickte