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View Full Version : BDP7700 Latest Firmware upgrade (v3.46) has been released



Philips - Remko
09-14-2012, 01:42 PM
v3.46 is released to BDP7700/12, /51,/ 93, /98 only

v3.46 includes the following changes:

• Correction on Russian translation in menu.
• Fix a bug when HDMI audio is set to bitstream mode.
• Acetrax and Maxdome video on demand service is available

Note: After upgrading the firmware, follow the steps below to reset the device to factory settings:
1. Switch off the player.
2. Switch on the player.
3. Go to Setup Menu (Do not go to Easylink / Preferences).
4. On the remote control press UP to scrolled to ADVANCED.
5. In ADVANCED, select RESTORE FACTORY DEFAULT.
6. The player would automatically restart.

The former firmware version includes the following changes:

• Enables support for 4k x 2k Full Quad HD HDMI TVs. (V3.34)
• Fixes the following issues (V3.34)
o USB device or SD card not detected by the player if Fast Wake-up mode is set to ON.
o USB mouse icon not appearing in NetTV internet browser.
o USB mouse icon not appearing in NetTV internet browser.
• Additional French and Russian menu languages for Skype (VideoCall). (V3.28)
• Improved video de-interlacing. (V3.28)
• Improved support for Upnp and DLNA media servers. (V3.28)
• Fixes an issue where the BDP will hang-up in Setup menu (Easylink and Preferences) found in 3.17. (V3.28)
• General improvements in system stability. (V3.28)
• General improvements in Skype (VideoCall) user interface. (V3.28)
• Note: VideoCall menu will not be active if there is no camera connected to the BDP and if there is no internet connection. To purchase a compatible Skype camera, visit: www.freetalk.me/philips. (V3.28)
• VideoCall (Skype) is added to the home menu. Add a new dimension to your calls and contact your friends and relatives as if you are there. Simply plug in a selected* Skype™ camera to your home theater or Blu-ray player and enjoy HD video and excellent sound quality from the comfort of your couch. Use your familiar list of Skype™ contacts from your current Skype™ account and start calling! Skype™ camera is sold separately. To purchase, visit: www.freetalk.me/philips. Refer to the FAQ in the product support website for more information on how to use VideoCall. (V3.17)
• System stability improvement. (V3.17)

Note: After upgrading the firmware, follow the steps below to reset the device to factory settings:
1. Switch off the player.
2. Switch on the player.
3. Go to Setup Menu (Do not go to Easylink / Preferences).
4. On the remote control press UP to scrolled to ADVANCED.
5. In ADVANCED, select RESTORE FACTORY DEFAULT.
6. The player would automatically restart.

Kindly download the software at www.philips.com/support

tymek
09-19-2012, 07:20 PM
Three hours from the installation of new software, and three times you need to disconnect the equipment from the power supply!! Embarrassing, I will never buy Philips. Has anyone tested the new software/firmware?!?!?!?

Pacman
09-20-2012, 07:31 AM
What happens exactly then , does it get blocked? When does it happen, playing back movies?

tymek
09-20-2012, 12:15 PM
The first case: an attempt to enter the smart TV. The result: it does not work any button on the remote control and bluray!!

The second case: play avi file. The result: from a certain moment it does not work any button on the remote control and bluray!!
etc etc
In all forums write about it. In this forum, too. The software (bdp7700 all version) is unstable, slow and poorly tested.

http://www.amazon.de/product-reviews/B007PBNGMQ/ref=cm_cr_dp_see_all_top?ie=UTF8&showViewpoints=1&sortBy=bySubmissionDateDescending

Philips - QK
09-27-2012, 03:22 AM
Dear Tymek,

I have sent you a PM. Would you please check your inbox?

Kind regards,
Philips Moderation Team

Philips - QK
09-27-2012, 03:58 AM
Dear tymek,

We need more info on the issue you described. Would you please comprehend the below template?

[HW Version]
e.g., BDP7700/12 serial number xxxxxxxx

[SW Version]
e.g., v3.46 (if possible get a screenshot of your BDP at home menu and press 8 5 2 0 on RC).

[Issue #1]
e.g.
BDP hang-up at xxxxxxxxx
Precondition: BDP connected to HDMI TV, USB 16GB connected to front, Wi-fi connection via Fritzbox set to WPS. Etc.
Steps to reproduce:
1. Power on BDP
2. Go to Browse PC
3. Click to xxxxx
4. Play
5. Then click xxxxx

We need details as much as possible so as to work on a fix. Appreciate if you can give us more input on this.

Kind regards,
Philips Moderation Team

tymek
10-01-2012, 04:49 PM
[HW Version]
BDP7700/12 serial number: KX1A1214392442

[SW Version]
v3.46 (reset to factory settings)

connection:
Blu ray -> HDMI -> TV 40PFL5605H/12 (sw version Q5521_0.140.46.0)
Blu ray -> toslink -> AV Receivers (Yamaha RX-V450)
Front USB – pendrive 4GB (FAT32) or nothing
Rear USB - SAMSUNG S2 Portable 500GB STSHX-MU050DA (NTFS) or nothing
Wi-Fi – WPA2-PSK AES, 11bgn mixed
No ethernet
No SD card

BDP7700 freezes at different times. Cannot extract a single schema. Sometimes it is when watching a movie (avi, mkf, wmv etc.), sometimes in a net-tv, and sometimes just turn on blu-ray. The buttons on the remote control and on the blu-ray totally stop responding.

tymek
10-01-2012, 06:29 PM
A moment ago:
1. Smart TV watching
2. out of Smart TV
3. switch off blu-ray
4. blu-ray freezes at the string "standby"
5. not respond to the remote control (10 minutes)
6. need to turn off the power.

etc. etc.