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Mr_Blue_Sky
09-17-2012, 10:24 AM
Hi, I had Songbird installed on my Windows 7 pc, it worked fine for a day then began crashing as I manoeuvred up and down the music list.

I un-installed the software via Control Panel - Programs & Features. Now when I try to re-install Songbird it won't install.

After initiating the program, (C:\Program Files (x86)\Philips) I get this message "Do you wish to continue installation in this folder? Continuing may damage the function of other software." I choose continue as I don't have any other option but to.

Then I get this message - " X An error occurred during the installation. Please launch the installer again to install Philips Songbird."

This keeps on happening. Please help.

jazzrock71
09-17-2012, 01:38 PM
try to go in
C:\Documents and Settings\XXXXXUSERNAMEXXXXX\Application Data

and delete the 2 folder Philips and Philips-Songbird

Mr_Blue_Sky
09-17-2012, 06:45 PM
try to go in
C:\Documents and Settings\XXXXXUSERNAMEXXXXX\Application Data

and delete the 2 folder Philips and Philips-Songbird


Hello Jazzrock71,

Thank you for the advice, I did the above and am now able to use Songbird.

Cheers.

Mr_Blue_Sky.

Philips - Katerina
08-27-2015, 12:48 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina