View Full Version : HTS5120 and DSK3060 - No IPOD error

10-13-2012, 03:36 PM
My HTS5120 keeps displaying No IPOD error even when DSK3060 IPOD dock is connected. I am not sure if this is the sound bar issue or the dock issue. I was able to connect the dock successfully previously, but since past few days the sound bar is not recognizing the ipod. I tried reconnecting the cable, cleaned the dust on the dock still no luck. Could someone please help me fix this issue. Do I need to do any firmware upgrade to the sound bar? :confused:

10-16-2012, 11:15 AM
Always make sure you have the latest fw installed. Please check if it works then

10-16-2012, 02:50 PM
Thanks for your response Lucas. I did update the FW. However, i am still facing the issue. At times i am able connect to Ipod but after few minutes the system either gives No IPOD error or automatically shuts down. I am trying to reach out to the customer care, hope it gets resolved..

10-17-2012, 01:36 PM
Did you upgrade your Ipod by any chance? If so reboot it first and then try again.