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Krateros
10-14-2012, 11:04 AM
to Philips

Do you have any plan in introducing Skype app to your smart tv platform? Do you have it available in some countries already?

Thnx

Toengel
10-14-2012, 11:11 AM
Hi,

Skype is supported on 2012 TVs beginning of 6000 series. It's also available on 2012 Blu-ray Player - such as BDP5500, BDP5510, BDP6100, BDP7700 and BDP9700. Furthermore, it's planned to release an update for HMP7001/HMP7000 to support Skype. It is not available as App, it's part of the device firmware. So you cannot just add it on older devices.

Toengel@Alex

Krateros
10-14-2012, 11:30 AM
Thanks for your reply.
So, since I am having two Philips products (52pfl9606 and bdp7600, both 2011 models), I should not expect any upgrade to have skype in them?
Why? Is it a hardware issue? It looks extreme to me not to be able to use this as a software, when at the same time skype software can be downloaded and used even in the most cheap android phones.

If indeed it is a harware issue, I understand that it could have done with the ability to connect external camera and mic. But since skype app is available also in the 2012 bdps (with no internal cam & mic) I can conclude that its just something that can be added retroactively.

The thing here if Philips wants to support older customers.

Toengel
10-14-2012, 11:34 AM
Hi,

Skype is just a feature of 2012 devices... don't expect this to be included in a future update...

If you want skype, take a look at http://www.logitech.com/webcam-communications/webcams/tvcam-hd

Toengel@Alex

Krateros
10-14-2012, 11:37 AM
It is a marketing issue then, in order to sell 2012 products equiped with this feature.
Ok, this I can handle, but not the inability to be enhanced in past products.

nosi
10-23-2012, 09:27 PM
Hi,
In Latin America is possible to see also skype for 5000 series.. I guess, that it is only sale strategy.
http://www.philips.com.ar/c/television/5000-series-dtvi-full-hd-1080p-de-107-cm-42-pulgadas-42pfl5007g_77/prd/