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Okuden
11-01-2012, 09:21 PM
Hello,

I have videos to 16/9 format and resolution 1920x800 (so a 16/9 without black bands).
When I look on the TV, the resolution is not preserved, the image is stretched. Yet I have chosen "not scaled" in the settings.
Do you have a solution?

Regards.



--Google traduction--

Philips - Benedickte
11-07-2012, 04:35 PM
Hello,

I have videos to 16/9 format and resolution 1920x800 (so a 16/9 without black bands).
When I look on the TV, the resolution is not preserved, the image is stretched. Yet I have chosen "not scaled" in the settings.
Do you have a solution?

Regards.



--Google traduction--

Hi Okuden.

Could you please confirm to me what software version installed on your TV and where are you trying to watch these videos from?
Try using autozoom.

Best regards,
Benedickte