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View Full Version : AD7000w - working fine then flashing red light



JK1000
11-18-2012, 02:06 PM
suddenly my AD7000w is flashing green for about 30 seconds and then going to a red light, leaving me unable to connect it to the wi-fi

Any ideas - I've turned it off and back on but no change

Pacman
11-20-2012, 02:32 PM
Leave it unplugged for a bit like 5 minutes and reconnect

kwinnie
11-22-2012, 12:41 AM
hi jk1000, if what pacman suggested not help, it's still in blinking red light and pressing the wifi button gives you nothing, we have nothing more to do except bringing it to service.
sorry for you. it's firmware/ upgrade failure issue.

AlexCallard
12-23-2012, 06:45 PM
me too. just died today - no reason -started dropping out of playback more and more often then dead just a red flashing light. is this the only way to get philips' attention to get some assistance or should we all #philipsIsRubbish?

Djules76
09-11-2014, 12:39 AM
Hi PHilips Support,

Can anyone please give us a solution to this problem?

Reset, Hard reset did not work for me.

Philips - Rafal
09-11-2014, 07:39 AM
Dear Djules76,

I have sent you the firmware to the email address provided.

Kind regards,
Philips Moderation Team

Djules76
09-11-2014, 11:28 AM
Hi Philips Team,

I have received your email and download the attachments but right now I cannot access my speaker. Its always on a flashing red status and no matter what I do I cannot connect it to my wifi so cannot perform FW update.

Thanks.

Philips - Rafal
09-12-2014, 10:12 AM
Hello,

I'm afraid you will need to have your device serviced.

Kind regards,
Philips Moderation Team

Djules76
09-13-2014, 07:33 AM
Hi All,

I just had a 1-1 exchange on my faulty speaker since it was still under warranty.

When I reached home I updated the FW directly after setup and for 2days now So far so good.

Hopefully no more issues from now on.

Thanks again for the support. Appreciate it much.

Philips - Rafal
09-15-2014, 08:12 AM
Hello Djules76,

I'm glad it's all sorted now. Happy for you.

Kind regards,
Philips Moderation Team