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View Full Version : Cannot download update for Philips BDP3100/12 through Philips support site.



sam0t
12-06-2012, 06:59 PM
Hello,

I have been trying to download the latest firmware update for my Philips BDP3100/12 player through philips support site, but the file BDP3100_12_FUS_ENGzip seems to be corrupt or named incorrectly. I have tried this with IE and Firefox and through different multiple different regional Philips support sites.

Anybody else having similar issues?

E.g for download link which does not function:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=BDP3100/12&slg=en&scy=GB

Oscar
12-07-2012, 10:14 AM
Hi sam0t,

I have just used this link you send and it works great. Can you try again since I can unzipp teh file etc..........

sam0t
12-07-2012, 01:54 PM
Hey Oscar,

Magically the file name changed from BDP3100_12_FUS_ENGzip >> BDP3100_12_FUS_ENG.zip over night. I downloaded the file and upgraded my player successfully this morning.

I wonder if my email to Philips support or this post had anything to do with it. Or maybe it was just a fluke, in any case, the update works fine now.

Thanks for the quick fix, whoever is responsible for fixing the download file :)

Toengel
12-07-2012, 02:18 PM
Hi,

there were some problems with the servers the last 2 days...

Toengel@Alex