View Full Version : Who is responsible for IP-EPG by TVTV?

01-17-2011, 01:47 PM

who is responsible for IP-EPG by TVTV?

I called Philips support concerning the zoom and translation problems in IP-EPG (http://www.supportforum.philips.com/showthread.php?954-IP-EGP-onscreen-errors and http://www.supportforum.philips.com/showthread.php?835-How-to-quot-scroll-quot-through-a-zoomed-EPG-Page). They said that they have nothing to do with the IP-EPG provided by TVTV.

I fully understand that TVTV is the EPG content provider. So if I have problems with the content I'd like to contact them. WHO CAN I CONTACT? The hotline couldn't get me a contact address.
The zoom function is a build-in function of Philips. Why does Philips decline that they have something to do with it?

Please give us a contact person at TVTV who is responsible for the IP-EPG in Philips TVs!


01-17-2011, 10:18 PM
Good point.


02-07-2011, 08:32 AM
Serious Net TV complaints can be send to "nettv.support@philips.com".
Do NOT forget to mention (at least) your:

TV model number
SW version

02-12-2011, 02:31 PM
Well a lot of channels are simply missing. Like RTL Lounge and alle the Dutch 24-channels (like 101TV, Politiek 24 etc).

02-15-2011, 10:49 PM
What is going on?? The tvtv IP-EPG started working in Finland 02-10-2011 (for the very first time) and stopped working yesterday 02-15-2011. When pressing EPG button it now only loads Net TV menu. Was this just a test round or is it a bug in your system? Same behavior with my 2009 model and my friends 2010 model.

I hope you fix this asap, thank you.

02-16-2011, 05:01 PM
Indeed i have no tvtv too, Channels of Ziggo or simply missing and a lot of bugs were there. It was very slow.