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mccrimmon
12-14-2012, 07:26 PM
Hello,

I took delivery of the above tv and am very impressed, however, I have tried to load a USB device and nothing is happening?

When I browse through USB menu it says no USB detected.

When I plug the USB pen in, it says USB pen detected - reading files, however, this message does not go away. I have left it for 15 minutes and it still displays the same message.

My software is up to date as of an update this afternoon.

Thanks

Philips - Rafe
12-20-2012, 08:52 AM
Hi mccrimmon,

Sorry to see you're having problems with the USB functionality :(

Can you confirm the size of the USB pens you're trying to use, please?

Also, have you tried with varying sized pens? :)

Rafe


Hello,

I took delivery of the above tv and am very impressed, however, I have tried to load a USB device and nothing is happening?

When I browse through USB menu it says no USB detected.

When I plug the USB pen in, it says USB pen detected - reading files, however, this message does not go away. I have left it for 15 minutes and it still displays the same message.

My software is up to date as of an update this afternoon.

Thanks

mccrimmon
12-20-2012, 12:11 PM
Hi mccrimmon,

Sorry to see you're having problems with the USB functionality :(

Can you confirm the size of the USB pens you're trying to use, please?

Also, have you tried with varying sized pens? :)

Rafe

I am using a 64gb USB 3.0 pen formatted as ExFat

I have tried a 4gb USB 2.0 pen formatted as FAT32 and that works fine.