View Full Version : HTS5582 update impossible

12-15-2012, 06:08 PM

today i tried to update my HTS5582 from network, the update is being loaded but then i always get an error message "Software-Upgrade konnte nicht verifiziert werden. Geben sie die korrekte Software ein." (Software-Upgrade could not be verified. Please use proper software)
I didnīt try USB yet, but whatīs the problem with the network upgrade?

12-17-2012, 09:27 AM
This happens ocasionally with other products also, maybe server issues at Philips end, wrong software etc... My advice is to do it via USB that sould be no issue.

Good luck and let me know if that works!

01-03-2013, 07:14 PM
Thanks a lot, update via USB works perfect. But MyRemote still doesnīt find the HTS.

01-08-2013, 09:19 AM
I have the same problem with MyRemote, also updated the HTS5582 last week. Philips mentioned on the product page that MyRemote should work, but I can't get it to work trough wired or wireless network.

01-12-2013, 11:34 AM

Can you please post your problem with MyRemote here: http://www.supportforum.philips.com/en/showthread.php?9571-MyRemote-doesnīt-find-HTS5582
Hope, that somebody can help us there...

Philips - Katerina
08-24-2015, 11:13 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips – Katerina