View Full Version : Cannot connect to WAC700 and at wits end

12-16-2012, 11:36 AM
Having spent a small fortune over the years buying a WAC700 and 2 other add-on units i am now really annoyed with it. i have just had a new pc with windows 7 and helpfully the WAC700 is not compatible with windows 7 and Philips couldnt seem to care less.

So i installed a virtul xp for windows 7 and although i can load the software it cannot connect to the WAC700 - it cant see it.

Am connecting using wired network - i do not have wifi on my pc. In windows 7 i can ping it and see it on the networks list but its intermittent and keeps dropping out. Even if i could get that stable it's no use if i have no software and Philips seem in no rush to create something compatible - actually i will NEVER buy from Philips again because of this.

So fed up i decide just to manually load the songs by putting the mp3 discs into the player to download - but, no, it cant read them.

So what now? if i cannot add any songs to it it may as well go in the bin as totally useless to me.

Can anyone help please? At my wits end.



12-16-2012, 11:20 PM
Hi Steph !

Try my WACHandler (http://www.lucia-mathias.com/wacs/), it does all that the original DMM software does, plus a lot of other things too.
(And yes, it does run on Windows 7, Vista, XP and Windows 2000 too.)

Cheers !

12-18-2012, 01:29 PM
Tias, you are a star, thank you. I do have another problem though - !

I can now see the player and download to it. i am still encountering a problem i have had previously in that some songs play on my WAS6050 add-on but not the main WAC700&05. I now have 2 versions of a cd (a recently re-released one with additional tracks and the original one from earlier this year) - one will play on all units but the most recent will only play on WAS6050.

Both firmware are up to date from what i can see. and both cd's were downloaded from Amazon i think.

This is only one example of many but not all my downloads have this problem- some play fine.

every time i make progress - something new. Any ideas gratefully received as i really have had enough!

Thanks again

12-19-2012, 12:11 PM
Hello again !

Regarding problematic MP3 tracks downloaded from Amazon, please have a look at this thread (http://www.supportforum.philips.com/en/showthread.php?9261-WAC700-File-format-for-MP3-upload).

Cheers !

12-19-2012, 01:10 PM
thanks for this - i have left a note for you there - i'm too stupid to go this alone! cheers, Steph