AirStudio App and Spotify - Cannot connect to spotify

[g_k_philips]

Hi,

I bought the Fidelio AW9000 System, installed the AirStudio App and registered at spotify.
So everything (Internet Radio or Sound Files) works fine more or less - BUT:

When I try to use spotify (username and pw), I always get an error message.
"Cannot connect to spotify"

I have a premium account and my account works if I login directly to spotify.

What could be the reason or any solution for this problem?


Thank you very much.

[Blechtrottel]

Hmm, the Philips devices normally are running on a Linux system.

So, in the past there was an issue reported that certain characters won't work as a password.
E.g. the following ones ...

; / \ # %

[Philips - QK]

Dear g_k_philips,

Welcome to the forum!
We'd like to know your MAC ID. Would you please send it to me via private message? Thank you.

Kind regards,
Philips Moderation Team