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Zanzan
12-25-2012, 02:22 PM
I got the HTS 5560/12 system and until a few days ago it worked fine..

But now: everytime I put a blu-ray disc on it keep saying Unknown Disc.. I have tried with many different disc but nothing works, sometimes it won't play dvd's to..

Does anyone know how to fix the problem??

I can tell it is software updated and so on

Toengel
12-25-2012, 05:51 PM
Hi,

"unknown disc" is a problem of the disc loader -> call service...

Toengel@Alex