View Full Version : HDMI ARC connection 42PFL7406H/12 and HTS9241/12

12-30-2012, 01:10 PM
I tried to connect my new Philips Home Cinema HTS9241/12 to my 42PFL7406H/12 TV. I have used the HDMI ARC connector of my TV and both the TV as Home Cinema have the latest software versions. When connecting I double checked the HDMI settings of both the TV and HTS Home cinema.
However when I want to use the HTS Home Cinema the TV says it can't find the external amplifier and keeps using the TV speakers. When I force the HTS Home Cinema to find a HDMI device is says he can't find one althoug the TV is connected and powered. Strangly enough when I play a DVD in my Home Cinema the image is working OK but the sounds is comming from the TV Speakers.

01-12-2013, 12:42 PM
What a HDMI-cable are you using?
I had a similar problem with an older HDMI-cable. Ive bought a High-Speed with Ethernet-cable and now it works fine.

01-13-2013, 05:43 PM
hi, I use also a high speed cable. I restarted the both the TV and HTS (brought the 230V down) and restarted both. After that the HTS was visible at the TV menu settings and I was able to complete the installation. Since the (2-3 weeks ago) everthing works fine.

Philips - Katerina
08-26-2015, 02:39 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina