Philips - Support Forum - TV: Other http://www.supportforum.philips.com/en/ Please put here all requests that are not covered by the other sub forums. en Wed, 19 Jun 2013 20:32:24 GMT vBulletin 30 http://www.supportforum.philips.com/en/images/misc/rss.png Philips - Support Forum - TV: Other http://www.supportforum.philips.com/en/ <![CDATA[tv won't start up anymore]]> http://www.supportforum.philips.com/en/showthread.php?12788-tv-won-t-start-up-anymore&goto=newpost Mon, 17 Jun 2013 17:46:07 GMT Hi my Philips LED-TV 37PFL7605H will not start up anymore. When i turn it on the only thing happening is the led light is flashing in series of... Hi my Philips LED-TV 37PFL7605H will not start up anymore. When i turn it on the only thing happening is the led light is flashing in series of three and thats it.
Has anyone any experience what this could be?
regards
Edwin ]]> TV: Other edwinjonker http://www.supportforum.philips.com/en/showthread.php?12788-tv-won-t-start-up-anymore Ambilight Does Not Turn On, 8000 series http://www.supportforum.philips.com/en/showthread.php?12783-Ambilight-Does-Not-Turn-On-8000-series&goto=newpost Mon, 17 Jun 2013 15:46:40 GMT Hello I have a problem with my Ambilight. I bought the TV not long ago, and after about three weeks, the ambilight feature does not work anymore. I... Hello
I have a problem with my Ambilight. I bought the TV not long ago, and after about three weeks, the ambilight feature does not work anymore. I have no clue on what might be the problem, so I'll try to explain it in detail.

The ambilight feature is a back-light, and is supposed to enhance your TV experience. The Ambilight is alot of LED's at the back of the TV, and none of them seems to be powered. I've tried to turn it off, on, put static mode on, back to dynamic, basicly every option there is. On and off button aswell. No matter what I try to change, if I raise the intensity level of the ambilight, or just turn it off and back on, nothing happends. Its all black, and none of the LED's are getting power, or should I say, lights up.
I did update the frameware, since I couldt connect to the Phillips Smart TV servers, and this solved that problem. About a month after, this happends. My dad and I both love the Ambilight feature, and we feel like something is missing without it.
Please help!

The TV model/set type is 46PFL8007T/12
Production code is: ZH1P1306013109
Current frameware is: QF1EU-0.150.87.0, Note: QF1EU-0.150.87.0_bld28a ]]> TV: Other BNDK http://www.supportforum.philips.com/en/showthread.php?12783-Ambilight-Does-Not-Turn-On-8000-series 32PFL4508h/12 - UPC certification for CI+ http://www.supportforum.philips.com/en/showthread.php?12778-32PFL4508h-12-UPC-certification-for-CI&goto=newpost Mon, 17 Jun 2013 12:34:18 GMT Hi, Various supplier sites mention that the Philips 32PFL4508H/12 is UPC and Ziggo certified for use with CI+ module. However, looking at the UPC... Hi,

Various supplier sites mention that the Philips 32PFL4508H/12 is UPC and Ziggo certified for use with CI+ module.
However, looking at the UPC site ([http://www.upc.nl/klantenservice/televisie/ci-plus/) the TV is not in the list of certified models.

Can someone confirm that this TV is UPC certified?

When entering the CI+ module into the TV no additional Digital Channels are searched for, as exected.
When looking in the TV Setup I can see all info derived from the CI+ module, meaning that the CI+ module is recognized and can be read. I updated the TV to the latest firmware (002.021.000.001, 2013-05-22), but still only the 31 analog channels are available.

Any clue how to solve this?

P.S
I already contacted UPC and they advised me to discuss this with the TV manufacturer.

Kind regards, Peter. ]]> TV: Other pjotrp http://www.supportforum.philips.com/en/showthread.php?12778-32PFL4508h-12-UPC-certification-for-CI <![CDATA[46PFL7007H/12 is just "dead"]]> http://www.supportforum.philips.com/en/showthread.php?12762-46PFL7007H-12-is-just-quot-dead-quot&goto=newpost Sun, 16 Jun 2013 10:31:56 GMT My 46PFL7007H/12 does not work. I checked cables and everything is ok. I tried whit the remote control and with the on-off button on the back. The TV... My 46PFL7007H/12 does not work. I checked cables and everything is ok. I tried whit the remote control and with the on-off button on the back. The TV is just "dead". No standby light - nothing happens!
It's really disappointing since it is only 3 months old. I have the warranty but this should not happen with such a top TV. :( ]]> TV: Other igsama http://www.supportforum.philips.com/en/showthread.php?12762-46PFL7007H-12-is-just-quot-dead-quot 46PFL9705 K (2010) pictures vanishes and re-appears all the time http://www.supportforum.philips.com/en/showthread.php?12741-46PFL9705-K-(2010)-pictures-vanishes-and-re-appears-all-the-time&goto=newpost Fri, 14 Jun 2013 19:02:05 GMT Hi all, For a few days now, my 2010 modell 46PFL9705K (latest firmware) has been causing trouble, I would appreciate any helpful advice.... Hi all,

For a few days now, my 2010 modell 46PFL9705K (latest firmware) has been causing trouble, I would appreciate any helpful advice.
Irrespevtive of the source (sat, tv, usb, blu-ray) after a few minutes in operation, the screen suddenly the red led starts blinking and the screen turns black while the sound continues and the Amiblight function flashes like in lounge-modus. Then, after a few seconds, the picture returns only to disappear again a little later.

In addition to that, one quarter of the scren (lower right hand corner) sometimes freezes and shows artifacts while the rest of the screen behaves normally.

I have not yet tried to restore factory defaults. I hope there is a simple solution to that (and not serious hardware error).

Many thanks,
Christian ]]> TV: Other chnow http://www.supportforum.philips.com/en/showthread.php?12741-46PFL9705-K-(2010)-pictures-vanishes-and-re-appears-all-the-time PHILIPS policy about Burnt / Stuck pixels according ISO 13406-2 normative. http://www.supportforum.philips.com/en/showthread.php?12650-PHILIPS-policy-about-Burnt-Stuck-pixels-according-ISO-13406-2-normative&goto=newpost Sat, 08 Jun 2013 02:38:54 GMT Hello
I am about to purchase a new TV and I am considering PHILIPS. However, I really don't like burnt / stuck pixels. I remember long time ago I purchased a LCD Monitor 19" from PHILIPS with excellent quality and a policy of ZERO defective pixels (LCD 190B). It was a really good purchase.
I want to buy a new TV (32" or more) and I want to know what kind of class are your screens, if they are Class I screens or Class II screens.
As you may know, Normative ISO 13406-2 regulate pixel defects in LCD screens.

To read more about ISO 13406-2 please, follow this link:
http://en.wikipedia.org/wiki/ISO_13406-2

As you may see, Class I screens must have zero defects.

Class II screens are screens with allowed defects (a second class product), and they could allow defects such as: 2 hot pixels (that is white pixels), 2 dead pixels (that is 2 black pixels) or 5 stuck pixels (that is 5 colored pixels / red / green / blue).

For me pixel defects are important. I remember I tested a BENQ monitor with a hot pixel, and it was a royal pain. All the time the white point disturbing the view.
Specially, when you are using your TV connected to the PC via HDMI and you are using the TV to close distances, defective pixels are a real problem. Before purchasing, I want to know what kind of Class are your TVs, if they are I class or second class screens.
Thanks ]]> TV: Other JESUS_SANCHEZ http://www.supportforum.philips.com/en/showthread.php?12650-PHILIPS-policy-about-Burnt-Stuck-pixels-according-ISO-13406-2-normative Wall mounting 42PFL7603D - thread size? http://www.supportforum.philips.com/en/showthread.php?12639-Wall-mounting-42PFL7603D-thread-size&goto=newpost Fri, 07 Jun 2013 17:39:46 GMT I have just obtained a 42PFL7603D. I would like to wall mount it. What is the thread size to connect VESA mount? Is it M6 or M8 or what? I have just obtained a 42PFL7603D.

I would like to wall mount it.

What is the thread size to connect VESA mount?

Is it M6 or M8 or what? ]]> TV: Other MoonMan http://www.supportforum.philips.com/en/showthread.php?12639-Wall-mounting-42PFL7603D-thread-size Need help finding model number (i do not own the tv anymore) http://www.supportforum.philips.com/en/showthread.php?12634-Need-help-finding-model-number-(i-do-not-own-the-tv-anymore)&goto=newpost Fri, 07 Jun 2013 14:04:25 GMT Well i need help to find an old CRT tv made by Philips in the early or middle 90's (mabybe late 80's)

it's 29" and support stereo/mono and 50hz/60hz

it's not a flat tv it's like rounded or something

i made a pic in paint that shows how the tv and controller looks like




the controller wasn't really like in the pic it was longer and not as round (almost like a rectangle)

thanks in advance;)
]]> TV: Other albinodude http://www.supportforum.philips.com/en/showthread.php?12634-Need-help-finding-model-number-(i-do-not-own-the-tv-anymore) Moving Objects have a Ghosting/Smearing Effect http://www.supportforum.philips.com/en/showthread.php?12609-Moving-Objects-have-a-Ghosting-Smearing-Effect&goto=newpost Wed, 05 Jun 2013 01:14:38 GMT Whenever I watch a Cartoon mostly happens is a character will move and there will be a ghost or a smearing follow the character as it moves. It also... Whenever I watch a Cartoon mostly happens is a character will move and there will be a ghost or a smearing follow the character as it moves. It also happens with reality movies recently I was watching thats my boy and when Donny was moving I could see his ghost effect or smudge, I am wondering why it is doing this and how can I fix it? Thanks, My Tv is 40pfl4706 btw. ]]> TV: Other kennyreid18 http://www.supportforum.philips.com/en/showthread.php?12609-Moving-Objects-have-a-Ghosting-Smearing-Effect Philips 32PFL5507T Input lag? http://www.supportforum.philips.com/en/showthread.php?12594-Philips-32PFL5507T-Input-lag&goto=newpost Mon, 03 Jun 2013 19:01:23 GMT Heya! I'm really looking forward to buy Philips 32PFL5507T 32'inch LED TV. But i'm wondering what's the input lag in this thing? I'd like to use it as my PC monitor and for some gaming too (World of Warcraft Battlefield 3 Need for speed etc etc...)
So is it worth buying for gaming? or is the lag horrible? Hope to hear from you guys soon! ]]> TV: Other EvilDashie http://www.supportforum.philips.com/en/showthread.php?12594-Philips-32PFL5507T-Input-lag No 4:3 screen aspect ratio ? http://www.supportforum.philips.com/en/showthread.php?12591-No-4-3-screen-aspect-ratio&goto=newpost Mon, 03 Jun 2013 17:54:30 GMT Yes, you probably all know this but how bothered are you?

The last Philips TV's to have 4:3 aspect ration support was 2009.

I had an online chat with a Philips representative who said that "4:3 ratio is obsolete and not used", also that "Philips no longer support 4:3 ratio" on TV's.

All tv drama's from the 70's to 90's were filmed in 4:3 and still available to buy. If you own a Philips tv from 2010 you can not watch these programmes in the intended aspect ratio without the tv doing some irritating automated picture adjustment.

One wonders if Philips will abandon the now common 16:9 ratio when 21:9 takes over ? ]]> TV: Other MoonMan http://www.supportforum.philips.com/en/showthread.php?12591-No-4-3-screen-aspect-ratio