mci900/12 update failed......

purchased 2nd mci900/12

requested software update which was succesfull

then requested another which failed after download

now unit constantky reboots with recovering then recovering ecd
then manifest failed!!!!

how do i stop this and factory reset the unit???

ethernet is connected

please help!

thanks

JH

Dear jphenrick,

We have noted of your query here and we are now checking on this. We shall let you know once we have more concrete information.

Kind regards,
Philips Moderation Team

hi many thanks

i also have a cd stuck in the unit so need to know how to get the software update to work asap

the unit had the base software and the next one upgraded ok

so its the 2nd one thats giving the fault

is there a sequence of keys to cause a factory reset or is the software corrupt on philips servers

thanks

JH