Bdp 9600

Hi there; I have just bought a new 9600

Issue I noticed is that it is noisy when reading a disk in particular accessing the directory that lists the various episodes; all sorts of grunts and bangs; is this normal?? I have noticed the message ROOT appear in the front display

We have a 3000 series player which is a lot quieter and a Panasonic which you can hardly hear when performing the identical operation on the same DVD

Plays quietly and ffwd without issue

Advice most appreciated

Mike

Player is being exchanged; it would be good to know if any other owners find the machine noisy when searching the root directory on DVD/Blu Rays