we are currently in the process of sending Private Messages to affected users, including you, with a request and instructions on how to try to reset the internet radio connection as there were patches issued for this problem.
Please kindly check your inbox shortly and get back to us with a feedback.
Thank you very much.
Philips Moderator Team
Fantastic worked for me.;)
Originally Posted by Philips - Tereza
Is it possible to be supplied with these instructions as well?
I am having the same problem with all of my Philips devices (including WACS7500s, WAS7500s and WAS6050s). I would be grateful if you could advise me how to solve these issues. Thank you.
I also have the "incorrect password' problem with my WAS6050. Can you please help me too?
Kind regards, Niek
I have the same problem, I've bought 2 second hands devices WAS7500 + WAS6050 and I'm not able to connect them for internet radios : always " incorrect password " I tried 20 times and changed the password 3 times ! I thought that I must to registrate the devices but it is not possible by Philips web site, that can be only realized by the device, I'm walking round and round ?
Hello, I have just purchased a second hand WAS7500 and am suffering from the same 'incorrect password' problems as everyone else. Please send me a fix for this problem as soon as possible otherwise the machine goes out the window! I have lost a lot of faith with Philips already
Please follow these instructions from philips on this matter below.
there were new patches issued for your devices with an internet radio connection problem.
Please follow the steps below and let me know if that worked for you.
1. Initiate registration on device
2. Enter Email ID on the device
3. Click on the link in the email which has been send to the user
4. Complete the registration on MyPhilips website
5. Then enter the password on the device
Please be aware that Step (5) shouldn’t be done after Step (2). Deviation of the sequence will result in error messages.
Looking forward to hearing back from you with a feedback.
Philips Moderator Team
THIS WORKED PERFECTLY. Thanks very much!!!!
Originally Posted by radioguyana
The only problem being the MyPhilips website refusing to let me register my WAS6050.
"Please register via your device.
Unfortunately, for this specific product, registration via My Philips is not possible."
Internet Management tells me "Max 5 users reached" even though I have only registered 1.
If I try to remove a user I just get a blank screen.
WADM tells me there is only me as a registered user.
If I could just get to the stage of entering an email address..........................................
I too have the same issue with my WAS6050.
No matter how many times I have reset the device and tried to re-register I still get the incorrect password error.
Anyone got this sorted?
Can you check whether you are connected to the Internet while you're completing the registration? And have you followed the steps described above by @niekv.?
hello moderators i have the same issue with my wacs7500 could you please help !!!!!!! thanx
I have the same problem with my MCi300 - I have changed my password on My
philips but still cannot log on to internet radio