DS8800w/10 - Flashing red light- Help!!
I am one extremely dissatisfied philips customer at the moment. I bought my DS8800w/10 just over a year ago & to date have been quite happy with it. a few days ago it stopped working, i cant connect it to my wifi anymore so the speaker is useless. I have tried going through the set up from beginning but am unable to get past the 2nd step, when I press the wifi set up button instead of flashing green & yellow it just flashes red. I called Philips customer care & was told oh red light is bad & that as my warranty was up the only option was to send it for repair when I asked where I could do this & explained I lived in Ireland I was told that there was actually nothing I could do!!!
Can somebody please please help me!! Is this true are my speakers that cost me quite a bit if money just over a year ago now fit only for the bin??!!! I thought Philips was a high tech cutting edge market leader trustworthy company but going by the help I've been given & their customer service attitude this does not seem to be the case!
Any help from anybody is greatly appreciated.
ps i have tried re-booting speaker, router etc.
DS8800w/10 - Flashing red light- Help and fix!!
Dear all, for this symptom there is a fix, :D however the main speaker needs to be sent for repair, so its its been working ok and now does not its more than likely this prob.
There is an independent UK company I used and they charge a fixed out of warranty rate of £65, they also update the software to the latest version as part of the repair/update.
Let me know if you want any more details and I will post a reply.