New Program Guide! (IP-EPG).

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05-09-2011, 08:40 AM
ahasver

What do I have to do to make this new IP-EPG working with my 32PFL8404H?
I currently still get well known Error 500 but now with new designed background... :(
Try new channel search DVB-T only? New channel search DVB-C? Clearing internet cache with or without club philips re-registration? Disable or enable joint space? Will their be a sowftware update (currently using 026.078)?
05-09-2011, 11:29 AM
DellUser

See availability matrix

Quote:

Originally Posted by Ontracker

I'm not aware what else i can do! I did the setup as you told, i have made every update available (034). I checked my connectivity by using net-tv and i am here in Germany and using DVB-S2. No change visible! Do i have to do some resets? Is there any notifier that anything is changed or is everything happening in the background? What can i do to check?

Hi Ontracker;
See the IP-EPG availability matrix. here
IP-EPG is not available for 2010 models using DVB-S.
That explains it!

Perhaps you can use a trick to get IP-EPG anyhow.
(See this example here)
05-09-2011, 02:24 PM
Ontracker

Confused and angry!

I'm not aware of the things described in the foreign language, maybe someone can translate it to english or german, maybe it works for me. Otherwise i always have to check the EPG on DVB-T and then switch over to -S, but most programs are not on DVB-T but on -S so this is a very bad workaround.
As i still do not know where the big difference between 9705 and 9715 is in Hard- and in Software except the remote control i expect that there is not that much business to fix the problem via update. Now this -S EPG is a piece of shit that is years back compared to the competitors and should be fixed immediately by the development!!!
05-09-2011, 03:59 PM
Erikrijnders

Quote:

Originally Posted by Alicia

40PFL8605H/12 here. I have DVB-C channels installed so no IP-EPG here (not new, not old) to enjoy.
Really annoying that when you switch to DVB-C EPG, the sound is muted, no PIP with tv channel, only blue-ish screen with EPG.

Indead I have DVB-C too. Ziggo with CI+. It cannot be true it depends on the provider whether or not you will get IP-EPG. Ziggo has nothing to say about my tv at all!!!!!!!!!!

So Philips explain why it isnot there in the Netherlands when you have CI+ from Ziggo!!!!!!!!!!!!!!!!
I am very angry about this! I paid for this feature, so Philips should provide this.
05-12-2011, 02:22 PM
Philips

Quote:

Originally Posted by bta

Hi,

first of all: it is a great improvement and i appriciate it very much.

3.) at content page: when i press the "back button at remote" I return to watch tv instead of return to IP-EPG channel list. (same when I press the browser button). So when I am at a content page I have no possibility to return to channel list.

regards
bta

We fixed this one!
05-12-2011, 06:30 PM
bta

Hi,

missing function of "back button" is fixed - thx.

The current time is still missed at the german version of IP-EPG.

regards
bta
05-12-2011, 06:34 PM
smart

I can confirm, back function works now. Great EPG, I think.
05-12-2011, 06:35 PM
Toengel

Hi,

@Philips
thanks for fixing the "back button" issue! Now the IP-EPG is useable again... now it's time for the clock... ;)

Toengel@Alex
05-14-2011, 08:50 PM
Niels

Hello all,

I noticed the new EPG look and also found some minor problems
1) Previous versions showed start times of all programs (as far as i can remember). Now the start time of programs that are running is not there, so you dont know how long ago the program is started.
2) Previous version had a 'now' function under the [down] button to return to the actual program overview after scrolling to later times. This button has disappeared.

Regards, Niels
05-27-2011, 10:29 PM
Erikrijnders

Quote:

Originally Posted by Philips

We fixed this one!

So?? When can the CI+-users with Ziggo expect a fix?? They want IP-EPG too? Why isnot this fixed, because the 2011 Ziggocertified models do have the IP-EPG-feature.

So when do I get what I paid for????
05-28-2011, 09:04 AM
charliesangel

Quote:

Originally Posted by Erikrijnders

So?? When can the CI+-users with Ziggo expect a fix?? They want IP-EPG too? Why isnot this fixed, because the 2011 Ziggocertified models do have the IP-EPG-feature.

So when do I get what I paid for????

@ Erikrijnders As mentioned earlier on this forum, have you tried this:

1) Starting point is a TV with DVB-C channels installed. Tried to use IP-EPG, but this did not work.
2) Unplug the antenna cable. Only leave a short coax cable in the TV (i used the cable that i use to connect to my HD recorder)
3) Set the channel location to DVB-T (config>channel settings>install channels>antenna/cable>antenna DVB-T)
4) Install channels from DVB-T (config>find channels>new channel installation>DVB-T)
5) Now set the EPG location to network (config>TV settings>preferences>program guide>network
6) Go to the Program Guide and let it find program information
(if it does not work try to set EPG location to channel and back to network:
config>TV settings>preferences>program guide>channel,
config>TV settings>preferences>program guide>network)
7) Now set the channel location back to DVB-C (config>channel settings>install channels>cable DVB-C)
8) Update channels (config>find channels>update channels)

It worked for me
05-28-2011, 10:36 AM
Erikrijnders

Philips must come with an answer. I donot want to go to all these steps to get what I should have in the first place. I am not going to do that.

Its silliness that a customers must go trought all these steps to get what Philips blocks!!!! Philips please answer when this is solves in the near future:

When can the CI+-users with Ziggo expect a fix?? They want IP-EPG too? Why isnot this fixed, because the 2011 Ziggocertified models do have the IP-EPG-feature.

So when do I get what I paid for????
05-28-2011, 02:52 PM
Chrissie18

Quote:

Originally Posted by charliesangel

@ Erikrijnders As mentioned earlier on this forum, have you tried this:

1) Starting point is a TV with DVB-C channels installed. Tried to use IP-EPG, but this did not work.
2) Unplug the antenna cable. Only leave a short coax cable in the TV (i used the cable that i use to connect to my HD recorder)
3) Set the channel location to DVB-T (config>channel settings>install channels>antenna/cable>antenna DVB-T)
4) Install channels from DVB-T (config>find channels>new channel installation>DVB-T)
5) Now set the EPG location to network (config>TV settings>preferences>program guide>network
6) Go to the Program Guide and let it find program information
(if it does not work try to set EPG location to channel and back to network:
config>TV settings>preferences>program guide>channel,
config>TV settings>preferences>program guide>network)
7) Now set the channel location back to DVB-C (config>channel settings>install channels>cable DVB-C)
8) Update channels (config>find channels>update channels)

It worked for me

Thanks for the guide to get the guide! ;)
I tried it (had to choose reinstall channels after switching to DVB-T before I got it, but then I got it)
After switching to DVB-C I directly got the HD channels again. Did not have to update the channels again.
I did have to 'identify channel' for most Dutch channels before it displayed them correctly though.

Dear Erik, I do know it a hack we heve to perform ourselves and it is way from ideal. But instead of writing complaining messages, just spent 5 minutes on performing those steps and enjoy the IP-EPG... ;)

Does anybody have a hack to get the now/then screen display?!? :P
05-28-2011, 05:03 PM
Niels

Quote:

Originally Posted by Chrissie18

Thanks for the guide to get the guide! ;)
I tried it (had to choose reinstall channels after switching to DVB-T before I got it, but then I got it)
After switching to DVB-C I directly got the HD channels again. Did not have to update the channels again.
I did have to 'identify channel' for most Dutch channels before it displayed them correctly though.

Dear Erik, I do know it a hack we heve to perform ourselves and it is way from ideal. But instead of writing complaining messages, just spent 5 minutes on performing those steps and enjoy the IP-EPG... ;)

Does anybody have a hack to get the now/then screen display?!? :P

Good point!
I also started complaining to Philips, but finally found out this procedure with some help.
Takes you a one time investment of 5 or 10 minutes and it works now for more than half a year without problems!
I bet Erik has spent a lot more time already posting unanswered posts to Philips...
(although I am also a bit disappointed in the way Philips deals with these complaints)
06-01-2011, 03:29 PM
Erikrijnders

Quote:

Originally Posted by Niels

Good point!
I also started complaining to Philips, but finally found out this procedure with some help.
Takes you a one time investment of 5 or 10 minutes and it works now for more than half a year without problems!
I bet Erik has spent a lot more time already posting unanswered posts to Philips...
(although I am also a bit disappointed in the way Philips deals with these complaints)

These steps as mentiones shouldnot be neccesary. There are a lot of consumers who do not know this forum at all. I am very disappointed in the way Philips acts, a would expect a correct answer: we are working on this problem....

So Phiips give us a status update!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !

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