picture dropout BDP3000
Can anyone advise me on how to fix a picture drop out issue on the BDP3000 blu ray player. The connection cuts out every 20 minutes or so, the tv cant find a signal for a second or two but the blu-ray/dvd continues playing and then the connection re-establishes itself.
I've tested various HMDI leads and the same thing happens with each, even though they work perfectly with other devices. I also know the Samsung TV isnt at fault as we have had that taken away for repair.
I've been told that it is a power issue coming from the BDP3000 and that is what is making the connection drop out like it does.
There is a lot of talk about this problem on internet forums so I'm not alone in having this. Has there been a firmware update to solve the problem or do Philips need to take the player for repair? It is still in warranty and I just need advice on how to proceed as the player is most definitely at fault.
did you installed the latest firmware from the support website? You could also try to deactivate the screensaver (if one is implemented into your BDP).
i havent installed the latest firmware - where do i get that? ive only seen mention of firmware for newer models (3100, 3200).. and i dont have a screensaver... I've heard the firmware update makes no difference but am happy to give it a try...
if it doesnt work, what do i do then?
thanks! i'll give that a try!
Originally Posted by Toengel