Philips Gogear Spark 4GB Freezing on startup
Hello, I've had this Philips GoGear Spark 4 GB for about 1 to 2 years now and it's been quite good, although charging has been glitchy once in a while.
Unfortunately, today it started being unresponsive to the startup button. I CAN make it start by putting it in the computer and "charging" it (I don't think there's any real connection, as the computer doesn't seem to know anything about the device being connected) and then unplugging it from the computer, making it auto-startup.
Thing is that, even then, it freezes as soon as it reaches the Philips logo, never continuing to the Gogear Logo or any useful function.
I've already tried the Reset button, that did nothing, and since the computer doesn't seem to know that the device it plugged in, the Device Manager does nothing.
Please, this is my only source of music for at least the next year.. I can't just buy a new one, because I'll be abroad for the next year and can't reach my music collection.
Hi! Are you still having the porblem? (probable solution found)
Hi, I've been having the same problem as you since about a few days. I've got the exact same model of go gear spark 4gb mp3 player. And now, I think I almost fixed it!! ^^
So, basically what I did was:
- Open the Phillips Songbird on your computer
- Reset your go gear spark (it shouldn't show the philips sign anymore)
- Connect the gogear spark to the computer
- Now, while you are connecting the gogear spark, press the Vol + button. And keep pressing it for about 5-10 sec.
- Something should pop up in your Philips Songbird screen in the *devices section (a black box). This shows that the device is connected
- Now, go to Tools. And press Repair device (or something similar.. i can't access it now because my device is being repaired)
- A list of gogear items should pop up (the first time I tried, only a few popped up... but when I cancelled and did the previous step (Tools -- > Repair device) the whole list showed up.. so don't panic if you can't find gogear spark the first time :0
- From there, I guess you can just follow the fabulously simple philips Songbird instruction :)
Originally Posted by Jaster