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Hi JohnniG & Green29860,
Can you verify if the unzipped file is with the below properties?
Name: PHILIPS_DCM580_V45_20111026.MCS
Size:697 kb
Modified: Wed, Oct 26, 2011, 10:48:36AM
Sorry I know this sounds strange to you all. But just now I try re-download a file from the web, the file is a different one (not with .MCS extension and and it's half the size the original one)
maybe we should check...
If you are not with this firmware, maybe you should approach the forum moderator to get one!Quote:
Originally Posted by Philips - Cassandra
Hi Cassandra,
I cannot find the new firmware and when searching for DCM580 on the Philips web site I get 0 results.
Please help. Please reply to my mail address.
Best regards
Bent
Quote:
Originally Posted by Philips - Cassandra
Hi Bent,
see: http://www.p4c.philips.com/cgi-bin/d...&slg=da&scy=DK
Toengel@Alex
Hi the file and the same as your
Name: PHILIPS_DCM580_V45_20111026.MCS
Size: 697 kb
Modified: Wed, October 26, 2011, 10:48:36 AM
Hi Alex,
Thx. But the file is empty ??
I try to download but when trying to unzip it is empty.
Best regards
Bent
try the linkQuote:
Originally Posted by BentAndersen
http://www.p4c.philips.com/cgi-bin/d...&slg=en&scy=GB
Hi RichQuote:
Originally Posted by Rich
No, sorry, this post is only valid for Windows. I have made several attempts (wrong version DCM 580/12 vs DCM 580/5, extract was not really extracting the file, but a fragment, ...) Finally it worked.
Config: Windows 7 64 bits, extracted with WinRAR
I got the file downloaded and unzipped. Size 358 KB. But inserting the USB in the DCM580 it just say NO FILE ??
What am I doing wrong ?
Bent
Quote:
Originally Posted by Green29860
I had exactly the same behavior. After several attempts, it workedQuote:
Originally Posted by BentAndersen
* Confirm you downloaded the correct version (580/12 vs 580/05). It is labelled on the dock.
* Empty the usb key, so that the file will be the only one at the root directory
* extract the file (make sure it is properly extracted, i.e. there is an extension). Try to download the file from Philips site again if corrupted
* copy the file on the usb key directly on the root
Thx,
It is the right version 580/12.
But I have no extension on the file ?
file name is dcm580_12_fus_eng
I have tried downloading 5 times with same result.
Bent
Hi,
you need to enable the file extensions in windows! Normally, they are not shown for known file types.
For Windows XP: http://www.fileinfo.com/help/windows_show_extensions
For Windows Vista: http://windows.microsoft.com/en-US/w...ame-extensions
For Windows 7: http://askabouttech.com/how-to-show-...-in-windows-7/
Toengel@Alex
Hi Alex,
I activated the extension show but I still do not gt the extension ?Do I need to restart my PC ?
Bent
Quote:
Originally Posted by Toengel
Hi,
do you now see extensions in windows? Then try to download the file again: http://download.p4c.philips.com/file...12_fus_eng.zip
Save it to the desktop. The file name should be "dcm580_12_fus_eng.zip" now. Then double click on it (windows has an embedded ZIP extractor). Now you should see the MCS file. Drag and drop that file to an empty USB stick.
Toengel@Alex
I've given up. Installed both /12 and /05 several times. Hard reset, plug power off. Its just failing. I've lost all interest in philips. Spent maybe 5 hours on this now with no luck. Philips is promising things they cant keep. Im going to return it to the store.