Firmware 000.026.078.000 unstable with CI+
I experience a lot of very annoying issues on my 32PFL9604H (firmware version 000.026.078.000 / release: 2010-07-15) in combination with my CI+ card/module (Cablecom/UPC Switzerland). I've already reported them several times to Philips support but there is no new firmware version available since more than one year:
- CI+ card/module (i.e. hardware) is sometimes not detected by the TV set at startup (reboot required)
- "Verschlüsseltes Programm" (encrypted program) is shown very often and randomly either on all TV channels or at least on some of them (after startup or during runtime / reboot required)
- Extremely slow re-arrangement of TV channels
- Slow menu navigation
- Startup of the TV set is very slow (takes approx. 1 min.)
In some forums, user complain about the same problems with that firmware especially in combination with the CI+ card/module from Cablecom/UPC. Without the card/module the above issues don't occur. Replacing the card/module didn't solve the problems.
Furthermore there are the following issues:
- IP-EPG: The clock that shows the current time is missing (only today's date and day is available)
- IP-EPG: TV-preview (in the left upper corner, above the advertisment) is missing and there is no sound
- Program/channel guide (INFO button): Slow information update in program/channel guide: Clock remains on 02:00-02:01 and there is no text available for approx. 10s.
- Program/channel guide (INFO button): No vertical navigation available in program guide. Text is cut after three lines and has three points at the end of the last line.
- Pop-up bar with program/channel information at the upper screen area (the one that is displayed every time the channel is switched) is sometimes empty (i.e. clock remains on 02:00-02:01 and there's no text).
Philips, please release a firmware that fixes these issues! The firmware is already more one year old!