32pfl4606 fw 2.18 total freeze during motion jpeg playback
the video file was created with a Fujifilm FinePix photocamera and has the following format:
motion jpeg (avi) 720p (1280 x 720) monoaural sound.
the TV in subject freezes after few seconds of playback with sound and no longer responds to remote or even panel buttons (frozen movie image remains on screen). the only way out of this is to unplug&plug in the TV's power cord.
i think this is a show stopper bug that requires immediate action from your side.
PS: i can provide you such video sample if needed.