Write Error

Hello,

i often get an error message "Fehler beim Schreiben" after i have switched the channel.
Write test after formatting the hdd is ok. I think, that the problem is that Philips want´s 30MB/s write speed, but on an USB2.0-Port more than "real" 25MB/s is nearly impossible. I´ve tried:
USB2.0-Case with SATAII-HDD
USB3.0-Case with SATAII-HDD
USB3.0-Case with SSD
Is there a possibility to solve the problem?

Hi

to be able to help you we need more in detail Informations about Your TV, the Channel Setup, the FW.
The behavior itsef.

Thanks
Thomas

TV is a 42PFL7606K and i use DVB-C only. FW is 0.14.93.0. The HDD´s are Kingston HyperMax 3.0 SSD, Seagate External Portable Drive (USB2.0) and a CnMemory Spaceloop USB3.0 Case with a Seagate 320GB SataII HDD
The error message is shown sometimes after I switch from one channel to another.

Hi

the Message appears due to the High load on CPU during channel switch.
However the TV does continue to Record after some ms.
We are checking if we can have any improvements here.

Regards
Thomas

Thanks a lot.

Hello,

same issue here with 58PFL9956. The message shows up several times inside one TV session. Therefore it is very annoying.

FW: 014.096
HDD: Seagate Expansion Portable, USB 2.0

Some additional information:
I can't access the USB-Device anymore after getting the error-message described bei User Muehle.
That means, I cannot watch movies recorded to it or even have a look at its content.
The TV seems to loose the Connection to the HDD.

There are two ways to make the drive accessible again:
1. Restart the TV
2. Program a recording

Could you please give me some Feedback about Solving-Status?

Thank You,
Christian

Hi

can you shortly explain to me how you try to access the harddisk?

Thanks
Thomas

Hello Thomas,

I try to access the HDD via:
Home-Menue --> Program Guide --> Recordings

Best Regards,
Christian

Hi Thomas,

anything new on this issue?
I tried another HDD: Platinum MyDrive 500GB USB2.0

It works al little bit better now, but sometimes the message still appears.

Best Regards,
Christian

One of my customers got this issue too. Would be nice if we can find a workaround on this. https://imagicon.info/cat/12-19/vbsmile.png

Same write error issue when changing channels at an
40PFL5007K/12 FW 79.004 DVB-S and
HD Western Digital Elements Portable 500GB, USB 2.0
Nr. HV12WE50DE

i saw that happen if i have done "a lot" on my tv, so watched tv, used nettv, switched volume lots of times.
it seems that the more cpu power is used, the better are the chances to see such kind of problems.
give it a try, turn the set on wait 10 minutes, just stay on the channel and volume, i expect to see no problems at all.

Quote:

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Originally Posted by a_Tom

give it a try, turn the set on wait 10 minutes, just stay on the channel and volume, i expect to see no problems at all.

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The problem only appears when switching channels.

Quote:

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Originally Posted by christian

The problem only appears when switching channels.

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Would echo. It is.

CPU load (power) as mentioned from a_Tom may be another issue and thread.
I thought this thread is about the timing and write error message when changing channels.

Nothing from Philips about that ?

Get the same err too with my brand new Philips 42PFL7606H!

FW= 0.14.95.0