Philips Server not found. Try again later.

Printable View

02-26-2012, 05:44 PM
fm5000

4 Attachment(s)

Philips Server not found. Try again later.

Since friday I receive the message that the Philips server was not found.

It tries to log in and after 20 sec. the message appears. The Philips NetStat website shows entries from november 2011 (latest update: Wed Nov 2 05:43:38 2011) - not very meaningful!

The whole network infrastructure wasn't changed since a year and via PC-Browsing I can reach all my network hardware. The TV-firmware is 000.140.046.000 (see attached files).

Is there any maintenance on the network?

Regards,
Frank

Attachment 884 Attachment 885 Attachment 886 Attachment 887
02-26-2012, 06:08 PM
Nettle

Dear fm5000,

do you need to upgrade your TV firmware?

Regards
02-26-2012, 06:14 PM
fm5000

Hi Nettle,

I don't think so. The latest available version (2011-12-23) is installed. See Picture 4 and Support Page of 42PFL7675.

Regards,
Frank
02-26-2012, 06:16 PM
Nettle

Ok,

sorry I was wrongly supposing it.

Regards
02-26-2012, 06:29 PM
Toengel

Hi,

restart your router...

Toengel@Alex
02-27-2012, 07:39 AM
fm5000

I've already installed yesterday a new firmware on my router. After that it has rebooteed itself.

So, this is unfortunately not the answer. :(

Regards,
Frank
02-28-2012, 06:34 AM
fm5000

no idea?

This condition is unsatisfactory :(

All web-accessible hardware is fine. My mediaplayer has access to the www, with my PS3 I can play online, my A/V-Receiver receives data from last.fm, vtuner etc, my nas is externally accessible etc. Only the PhilipsTV (NetTV) is not online (in my home-net I can reach the other devices). And each device uses the same network-infrastructure. There are no firewall rules on my router. Each device can "talk" to everyone...

What else can I do?

Regards,
Frank
11-20-2012, 07:10 AM
per-a

Every morning I try to start my 40PFL8007T I get the message that the Philips server is not available/ try later!

After 5-10 minutes the connection is OK after a couple of retry's.

The strange is that Skype logs on immidiately in the main menu, but the SMART icons do not appear when I press the SMART key on the remote control. The TV just keep searching for server connection until it gives up.

I use internet cable an not a wireless connection.
Newest software from yesterday!

My PC internet is working using the same router!
11-21-2012, 07:10 AM
CFH

I often have the same with a BDP7700 Blue Ray player...Could it be the back-end systems?
11-21-2012, 07:38 AM
per-a

This morning I found out that the message: connecting/ "logging in" just could be ignored by the cancel button on the screen. The connection has been done..... but the message is still on the screen even if the connection has been done (software issue)