HDMI/ARC problem: Easylink on Ph TV & HCS : SOLVED!!!
I currently own the 47PFL7606/h (TV) and the HTS5862/12 (HCS) combination.
There seems to be a strange but serious problem on the HDMI channels of these systems.
It have cost me days now, but what I found out is the following:
When the TV and HCS are connected with a highspeed HDMI cable on the HDMI/ARC ports only, everything seems to work fine with Easylink (all HDMI features turned on etc.). So when the TV is started the audio is routed to the HCS and in the home-window of the TV all the apparatus from the HCS are found and installed (e.g. HTS-Ipod, HTS-USB etc.)
It is even possible to open the HTS-config on the TV home screen with the TV remote.
But, and now something completely akward happens when I connect another device on one of the HDMI ports on the TV or HCS.
Even better, only connecting a single HDMI cable (without any device attached) to the HDMI port on the HCS will brake things completly.
This means that the TV can not find the HCS anymore. The icons on the TV home screen disapear and the sound cannot be routed to the HCS but are ported to the TV speakers.
When I connected this cable to the TV with a AC-Ryan connected (but still turned of) and started up the TV the previous installed icons for the HCS (with text as HTS-USB etc.) were sometimes removed, but a single time they were shown with scambled/unreable text.
Disconnecting everything and restarting results in a working system.
Bottom line, This TV and HCS can only work together when no other devices are attached!!!
And how can I watch TV with my UPC mediabox when I can not connect it?????
Philips, please make things better. preferably no nonsense and without complexity!
My greatest concern is that this is a hardware design flaw, because connecting a cable on an other HDMI port shouldn't interfere with the discovering of other devices.
Please get back on me Philips Support with a solution for this, cause I see a lot of other complains about (not so) EASYLINK problems with the HTS8562.
I hope you will find my testresults usefull, it have costs me many hours while I started with everything connected and trying every setting first!
Thanx for any support.
Philips, do something about it!!
I have exactly the same problems with the combination HTS8562 and the 46pfl9705. Philips is doing nothing with it. The HTS has been to a service center, Philips checked my tv, everything seems to be ok???? I also thought that Philips stands for high quality. It appears that this is an illusion. I really believe this is an software problem. Philips, come with an update.