46pfl9706 sudden increase in volume (without using remote or others)

Hi there,

I own a 46pfl9706 and once in a while the volume starts increasing automatically without doing anything. First of all I thought of a practical joke of someone with a remote outside the window, but it also happens with curtains closed.

Turning soft-off does not help the problem. volume starts increasing again after turning on the television. Only option to reset is a hard reset by switching off the power switch on the side of the television.

Can someone confirm this strange behaviour?

Hi

in that case please follow up directly with your local Support:
www.philips.com/contact

Best Regards
Thomas