Tha latest (133.5) is available from the support page and this can be updated by using a USB stick/flash drive.
I can inform you guys I have sent this further for investigation.
@Majorusa thank you for another upload.
I'm looking around for a new tv and liked this model alot with the ambilights, but then i did see this thread about this problem and now i don't know if it worth to buy it.
But if i want a tv with ambilight 3 i doesn't have much to choose from other than this one.
How big do you guys think the problem is, is it worth to buy this tv or should i find something else if this doesn't get fixed?
Today I had a visit from a repair guy to fix an ambilight LED that was incorrectly mounted. I asked him about the motion issue, but he hadn't heard about it. Based on my explanation his thoughts were, that it is hardware and not software related :( Ofcause that was just his thoughts...
On a sidenote, a previous post mentioned that the panel could be from LG. This I can confirm as a sticker on the back of the panel said LG. One could hope, that since LG doesn't have these problems, maybe it can be fixed via a software update?!
I want to give you a benchmark that your development team to use in tracking this issue. Here is the original video:
Here is what this video looks on 42PFL6007K - Sorry for the shaky camera.
The point is that the HDNM function does not process in a correct manner the vertical lines moving with speed and this is happening regardless the source: the first video with the History channel logo was from DVB-C, the one with the prison was from a mediaplyer playing web content through HDMI and this video is from youtube player in Smart TV. This inability of processing the vertical lines is the reason for which people are complaining about ghosting etc.
It will be interesting to know if this is the case with 7xx7 and 8xx7 series too or is just localized at the 6xx7 series.
I thing that you have enough proof to acknowledge this issue and to state that you are trying to solve it. I am looking forward for a quick solving of this very annoying issue present both in 2D and 3D. In 3D is even more disturbing since the broken lines gain spatial dimensions.
I am looking forward for your answer.
Just to let you guys know today the ambilight LED had come loose again. Infocare wanted to take it in for a 10 days repair. That was the last straw for me, so I took the TV back and exchanged it for a LG 47LM860V. Sadly I already miss ambilight, but still picture quality must come first.
Fingers crossed that you guys will have your problems solved.
Thanks one more time majousa. Well Philips? Wehre is your answer? I think I will also return the tv. It does not make any sense to wait for something I will never get.. an official answer from your tech experts.
Same judder problem that is mostly annoying on 3D (my feeling)
So should I be next to return my TV...
I also just registered to complain about the lack of official statement after one month. I've been following up Majorusa's work (thanks by the way).
Is lg a better picture? Or just better motion?
I second your answer gstan80. The motion without the HDNM is so bad that sometimes I think I can see the individual frames of the picture. I am exaggerating but the judder with HDNM off is really bad.