GoGear Ariaz wont shut down

cant shut down my gogear ariaz 4b player - tried resetting it but no luck, it charges, will switch on once charged, but will not switch off??

to shut down the player, hold the play button for about 5 seconds, till the 3 points are shown.

Quote:

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Originally Posted by Ceekay89

to shut down the player, hold the play button for about 5 seconds, till the 3 points are shown.

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thanks for the reply but that didnt work, just stayed on pause when i held down the button

then hold the play button for 15 seconds, during this time the player must shut down.

Quote:

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Originally Posted by Ceekay89

then hold the play button for 15 seconds, during this time the player must shut down.

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do you have a keylock? maybe you have to unlock it first.
if all these dont help, maybe you can press the reset button...

Quote:

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Originally Posted by kwinnie

do you have a keylock? maybe you have to unlock it first.
if all these dont help, maybe you can press the reset button...

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have held play button for 1 minute, doesnt do anything. its not locked and reset doesnt work.

Did you try to repair it with songbird already? Think this is the last option since the behaviour does not look normal