Philips deserted the support of these products
When the new NP3xxx range was introduced, Philips abandonned the forum support of the NP2xxx.
Here it starts again with the introduction of new products (Fidelio, etc.), the NP3xxx is now deserted.
This company is very strange. In terms of product development, support, new releases and above all the communication it seems everything is wrong.
I still recognze that the HW and the sound are fantastic (the most important things), but gosh...everything else just sucks. We need to be really courageous and loyal to stay here, unlike the Philips support who just ran away.